Business Analyst
Current1- Gathered and analyzed business requirements from stakeholders across multiple departments, utilizing data analysis and gap analysis techniques to identify areas for improvement and streamline business processes.2- Conducted business process modeling and SWOT analysis to assess current workflows, resulting in a 30% improvement in operational efficiency.3- Utilized SQL and Excel to analyze datasets and create insightful Tableau visualizations, supporting data-driven decision-making.4- Collaborated with cross-functional teams in an Agile environment, effectively managing tasks and reporting progress through JIRA and Confluence.5- Developed and presented reports on key KPIs and predictive analytics to senior management, contributing to strategic decision-making and project planning.