Korab Osmanaj Email & Phone Number

London Area, United Kingdom

Prishtine

Instructed 400+ students in Cisco networking, achieving 95% satisfaction.

• Achieved ISO 27001 certification by developing and maintaining an ISMS.
• Implemented SIEM and DLP solutions, improving threat detection, incident response, and data protection.
• Led incident response, resolving critical incidents within an average of 2 hours.
• Developed disaster recovery and business continuity plans, including parallel testing.
• Worked with senior management to align security initiatives with business goals.

Pristina, District Of Pristina, Kosovo

• Designed and implemented IT infrastructure from the ground up, achieving 99.9% uptime.
• Deployed the core banking system within 2 months, enabling full operations.
• Managed network security, server infrastructure, and data center operations to support rapid growth.

Prishtine

Prishtine

Oversaw the maintenance and robust operation of the company's IT infrastructure, including networksystems, servers, and security systems. Ensured optimal performance and security compliance, aligning with organizational IT standards and goals.

Prishtine

• Facilitated Vodafone UK site migrations using Tellabs 8600 switches, ensuring seamless transition and minimizing downtime.
• Integrated Tellabs 8605 for AT&T, successfully resolving protocol issues related to OSPF, MPLS, Ethernet, and ATM.

• Responsible for desktop computers, laptops, servers and networking equipment in HQ office and retail shops
• Troubleshooting on request; Testing of new technologies related to specified equipment
• Trained staff to use new applications
• Installed IT equipment and supported various marketing activities

• Assisted students and faculty for any technical problems with hardware/software related issues.