Korben Johnson Email and Phone Number

As well as my usual Sales Assistant responsibilities, I was also responsible for opening/closing the store if it was required.

As a sales assistant it was my responsibility to ensure that all customers were receiving the best possible service, and for the customer journey to be as smooth as possible. It would also be my responsibility to accept delivery, and scan all items onto the stock file to ensure good accuracy across the store.

As a supervisor, I would open and close the store, ensuring that all tasks were completed the night before, checking the safe and till floats, as well as planning the day ahead and accepting delivery before opening. During the day, I would delegate tasks to the team, and ensure each member was in their designated sections and serving any customers in the store. It was also my responsibility to authorise/refuse any discounts or returns in line with company policy.

As a supervisor, I would open and close the store, ensuring that all tasks were completed the night before, checking the safe and till floats, as well as planning the day ahead and accepting delivery before opening. During the day, I would delegate tasks to the team, and ensure each member was in their designated sections and serving any customers in the store. It was also my responsibility to authorise/refuse any discounts or returns in line with company policy.

I was responsible, alongside store management, for the launch of ‘Ship from Store’ for my store in Merry Hill. This meant handling customer orders that requested stock from the store to be delivered to customers via DPD. I was one of the first members of staff to implement this in my store, and continued to oversee the process for around a year.

The main responsibilities of this role included greeting customers as they enter the store/section, meeting customers’ requests for sizes, offering alternatives and add-ons, as well as accepting customers’ payments at the till point.