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Kory G. Smith Email & Phone Number

IT Service Management at Salesforce at Salesforce
Location: Seattle, Washington, United States 11 work roles 2 schools
1 work email found @salesforce.com 2 phones found area 206 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email k****@salesforce.com
Direct phone (206) ***-****
LinkedIn Profile matched
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Current company
Salesforce
Role
IT Service Management at Salesforce
Location
Seattle, Washington, United States
Company size
83776 employees

Who is Kory G. Smith? Overview

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Quick answer

Kory G. Smith is listed as IT Service Management at Salesforce at Salesforce, a company with 83776 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 206, and a matched LinkedIn profile for Kory G. Smith.

Kory G. Smith previously worked as Director, Service Management at Salesforce and Senior Manager, IT Service Management at Salesforce. Kory G. Smith holds Mba, Information Systems Management (Ism) from Sbge At Seattle Pacific University.

Company email context

Email format at Salesforce

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{first_initial}{last}@salesforce.com
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Profile bio

About Kory G. Smith

IT Service Management ITSM Assessments, Implementation Leadership, Service-Now.com Process Consulting, Organizational Change, ITIL TrainingDirector of IT Service Management (ITSM) group at SLA (Seitel Leeds & Associates)ITIL Expert, ISO 20000MBA in Information Systems Management (ISM)15 years experience in IT:IT Service Management Training & ConsultingService Desk ManagementIT Project ManagementNetwork Services SalesNetwork Design and Implementation Project and Resource ManagementSpecialties: ITIL (IT Infrastructure Library), IT Service Management (ITSM) Best Practices, CobiT, Six Sigma, CMMI, Balanced Scorecard, Microsoft Operations Framework (MOF), ISO 20000, PMI

Listed skills include Itil, It Service Management, Service Management, Cobit, and 29 others.

Current workplace

Kory G. Smith's current company

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Salesforce
Salesforce
IT Service Management at Salesforce
Seattle, WA, US
Website
salesforce.com
Employees
83776
AeroLeads page
Company profile
View company profile Email format
11 roles · 16 years

Kory G. Smith work experience

A career timeline built from the work history available for this profile.

Director, Service Management

Current
Salesforce

San Francisco, California, US

IT Service Management leader at Salesforce for the Business Technology group. Leading Problem Management, Configuration Management, Service Catalog, Technical Resilience, and overarching process and technology (ITSM tooling) governance in partnership across other dependent and related ITSM practices.

Aug 2024 - Present

Senior Manager, It Service Management

Salesforce

San Francisco, California, US

Apr 2020 - Aug 2024

It Service Management

Current
Smith Consulting

Providing IT Service Management consulting services to organizations that are needing to improve, fix, or mature their customer/business focused processes. Services provided are focused on providing leadership in process development and improvement, tool requirements development and alignment, and ITIL based best practices training and workshops. The.

May 2007 - Present

Manager, Service Management

Tableau Software

Seattle, WA, US

Transitioned to Salesforce, same job/role, as part of acquisition in April 2020.

Nov 2017 - Apr 2020

Sr. It Service Management Analyst

Symetra

Bellevue, WA, US

Currently filling the role as Product Owner for our Service-Now.com implementation. Facilitating ongoing process improvement and guiding the development team to ensure features and enhancements (enabling the necessary improvements) are delivered in Service-Now to enable and support Symetra IT and ultimately the business. Started at Symetra to provide (and.

Dec 2014 - Nov 2017

Itsm Service Management Program Lead

Smith Consulting (Bill & Melinda Gates Foundation)

Seattle, WA, US

Lead project to develop an internal IT Service Catalog across all of IT as the ITIL SME (Subject Matter Expert). Facilitated meetings and discovery identifying key definitions and standard terminology used to support the expansion to an IT Services focused environment, delivered introductory ITIL Training, and managed the ongoing definition of Services to.

Mar 2012 - Dec 2014

Itsm Program Lead

Smith Consulting (Ucla Health)

Los Angeles, CA, US

Provided ITIL subject matter expertise for the formal expansion of IT ProcessesDeveloped roadmap of ITIL based ITSM process definition and improvement projectsLed requirements discovery and functional design for Service-Now.com, the underlying supporting tool used to enable the ITSM processes being defined and improvedDelivered ITIL Training to Health.

2010 - Jan 2013

Director Of Itsm Services

Seitel Leeds & Associates

US

Built an IT Service Management (ITSM) program and managed team of ITSM consultantsDeveloped ITSM offerings and led sales effortsDelivered ITSM Training & Consulting ServicesManaged the ITSM team's projects and resources

Oct 1996 - May 2007

Service Desk And Network Services Manager

Seitel Leeds & Associates

US

Managed SLA's external customer facing Service Desk and a group of 8-13 Network Engineering resources.

Aug 2000 - Nov 2005

Account Management

Seitel Leeds & Associates

US

Business Development Services (Sales, Marketing and Project Management).

Sep 1998 - Jul 2000
Team & coworkers

Colleagues at Salesforce

Other employees you can reach at salesforce.com. View company contacts for 83776 employees →

IB Indra Budiman Indra Budiman Colleague at Salesforce North Sumatra, Indonesia, Indonesia View → PO Pablo Oyhenard Pablo Oyhenard Colleague at Salesforce Argentina, Argentina View → FC Frank Cervarich Frank Cervarich Colleague at Salesforce Washington, District Of Columbia, United States, United States View → DB Dillon Blair Dillon Blair Colleague at Salesforce San Francisco Bay Area, United States, United States View → SK Suphi Kal Suphi Kal Colleague at Salesforce Istanbul, Türkiye, Turkey View → DM Dahlia Morgan Dahlia Morgan Colleague at Salesforce Satkhira District, Khulna, Bangladesh, Bangladesh View → MB Michelle Balbi Michelle Balbi Colleague at Salesforce San Francisco, California, United States, United States View → SM Sandeep Malavathu Sandeep Malavathu Colleague at Salesforce San Francisco Bay Area, United States View → XJ Ximeng Jia Ximeng Jia Colleague at Salesforce Bellevue, Washington, United States, United States View → RD Roman D. Roman D. Colleague at Salesforce New York, New York, United States, United States View →
2 education records

Kory G. Smith education

Mba, Information Systems Management (Ism)

Sbge At Seattle Pacific University

Ba, Business Finance

Sbge At Seattle Pacific University
FAQ

Frequently asked questions about Kory G. Smith

Quick answers generated from the profile data available on this page.

What company does Kory G. Smith work for?

Kory G. Smith works for Salesforce.

What is Kory G. Smith's role at Salesforce?

Kory G. Smith is listed as IT Service Management at Salesforce at Salesforce.

What is Kory G. Smith's email address?

AeroLeads has found 1 work email signal at @salesforce.com for Kory G. Smith at Salesforce.

What is Kory G. Smith's phone number?

AeroLeads has found 2 phone signal(s) with area code 206 for Kory G. Smith at Salesforce.

Where is Kory G. Smith based?

Kory G. Smith is based in Seattle, Washington, United States while working with Salesforce.

What companies has Kory G. Smith worked for?

Kory G. Smith has worked for Salesforce, Smith Consulting, Tableau Software, Symetra, and Smith Consulting (Bill & Melinda Gates Foundation).

Who are Kory G. Smith's colleagues at Salesforce?

Kory G. Smith's colleagues at Salesforce include Indra Budiman, Pablo Oyhenard, Frank Cervarich, Dillon Blair, and Suphi Kal.

How can I contact Kory G. Smith?

You can use AeroLeads to view verified contact signals for Kory G. Smith at Salesforce, including work email, phone, and LinkedIn data when available.

What schools did Kory G. Smith attend?

Kory G. Smith holds Mba, Information Systems Management (Ism) from Sbge At Seattle Pacific University.

What skills is Kory G. Smith known for?

Kory G. Smith is listed with skills including Itil, It Service Management, Service Management, Cobit, Information Technology, Change Management, Project Management, and Service Desk.

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