Yurii K. Email & Phone Number

Boca Raton, Florida, United States

- Supervise day-to-day team operations and adjust the processes if necessary- Supervise coordinators' work during the complicated campaigns processing- Help to resolve issues with the campaigns and provide detailed reports with the root cause and action plan for the prevention of the issues for future cases- Conduct the interviews with the candidates and provide feedback- New team members onboarding- Organization of the team trainings and tests based on the learned material- Creation and adjustments of the training materials- Provide updates and trainings based on the new rules and implementations- Provide feedback about new and existing team members' performance- Conduct one-on-one meetings and team member evaluations- Track the team's work hours, approve day off and vacations- Lead INFUSE Academy educational projects for the department- Track the mistakes of Customer Success Team and contact the CST Training Manager to plan trainings based on report data

Boca Raton, Florida, United States

Position is equivalent to the Project Coordinator- Coordinating the work of Creative Teams - designers, copywriters and translators- Active communication and mutual assistance with Customer Success and Campaign Management teams- Analyzing the requirements of advertising campaigns, assigning and prioritizing the tasks, setting the deadlines- Checking ready creatives, sending them for internal revision in case of mistakes and/or non-compliance with the requirements- Working with edits from the client until the final approval of creatives- Working in CRMs and Google Docs/Sheets

Boca Raton, Florida, United States

- Search and verification of the information using open sources- Listening to calls by Phone Verification Specialists of the Lead Verification Department andanalyzing their work to ensure compliance with internal rules; if necessary, independently making calls to clarify verdicts- Assisting in data updates and correction of possible errors using comments and strikes- Communicating with other teams and departments to resolve issues related to the verification process.- Regular participation in calls between departments with workflow adjustments and updates- Participating in the onboarding and probation periods of new employees - mentoring during the trial period and assistance with new tasks after it

London, England, United Kingdom

Kyiv City, Ukraine

Kyiv City, Ukraine