• Support the organization on delivering the Service Strategy and vision to set up PMO for services group.• Managing globally distributed engineering and project teams simultaneously delivering several implementation and support technical projects for PagerDuty SAAS implementation ,ServiceNow integration and optimizing instances.• Partnered with Sales & Customer Success Team to better align services team• Customized Statements of Work (SOWs) to address the needs of specific types of projects sold.• Managed sales pipeline, budget & revenue target for the team.

• Responsible for mobile app development, people management, budget, product and project planning

• Responsible for clients implementation & managed services projects delivery , people management, portfolio/delivery management and sales enablement• Accountable for operational/financial metrics and overall business results of practice.• Define, execute and monitor the local operating plan for Cornerstone OnDemand’s technical and back office global teams as based on the overall corporate strategy.• Plan for new client implementations and provide solutions on various technical approaches for migration/3rd party integrations.• Work with client to get feedback and fix processes as needed.• While tying into corporate goals, be able to look forward and strategize, position-ing the team to handle the company’s growth.• Overall accountable for quality and execution of the back end technical team• Serve as the senior point of escalation and issue resolution for all teams.• Coordinate efforts and execution with offshore internal clients and agility to work in a global organization, with resources in a variety of time zones.• Assume responsibility for consistent fulfillment of deliverables to agreed-upon service levels on-time and on-budget. • Establish and monitor performance against key metrics and provide status updates to management as required.• Provide effective leadership and management for local technical team resources. • Review resourcing allocations and suggest right-sizing resource assignments.• Oversee onboarding and ongoing development activities for all resources within the span of control• Identify opportunities to increase profitability and enhance service delivery.• Liaise with external vendors.• Anticipate and remove technical roadblocks, as needed.• Provide technical guidance and consultation to clients integrating to a SAAS so-lution, as needed.• Implementing the go-to-market strategy for a core region in CSOD’s indirect channel • Identifying and developing relations

• Overall responsibility for quality and the deliverables from the offshore engineering team• Subject Matter Expert in all of the data integration workflows• Serve as a point-of-escalation for engineer community; anticipate and remove technical roadblocks, as needed

• Project planning and escalation management• Collaborating with implementation consultants for delivery timelines and planning• Loading historical data in database of live web tool that has more than three million active users.• Developed upload tool /web tool for clients in asp.net/c# using sql server 2005 as backend.• Developed Login Pages, self registration pages for clients • Developed various standalone applications to support various inbound and out-bound feed using asp.net/c#.• Data migration using java feed and automation.• Build and maintained SQL scripts, indexes, and complex queries for data analysis and extraction.• Perform quality assurance and testing of SQL server environment.

- Worked with senior management to assess hiring need, budget- Hired and trained many senior/Junior engineer to complete work- Managed a team of 14+ engineers successfully- Worked with different teams to scope projects and manage timeline.- Developed new processes for better efficiency.

- Extensively worked on SQL server to load clients data using complex SQL queries.- Developed many utilities to export data in and out of system.- Developed web services and many 3rd party integration.- Went on client visit to discuss requirement and proposed technical solution.- Managed few implementation directly.

- Responsible for overall mobile app development & delivery keeping budget and time as constraint.- Worked with founder on go to market strategy- Helped as product manager and developed Android App Join.R with offshore team- Helped with initial team set up and planning- Funded the company initially and prepared for another round of funding.

Developed a new web based tool to support approval workflow.Worked with a team from new york to get the requirement.

-Founded super networking site Adtantra.com- Worked on Product development functional spec- Hired developer to develop web portal- Hired interns for marketing

Helped with SharePoint migration.Developed and tested many migration tool to migration sites from 2003 to MOSS 2007. Developed Pros&Cons details of each tool and presented it to management.Migrated many sites using the tool and created many work flow using info path.

- Developed and managed website for the university library departments.- Developed share point 2005 site to better manage process and assignments for library security team.

- Developed school management and library management software for few school.- Worked on a government project (BSNL) to provide some modification in existing system developed in VB.