Ivan Kot Email & Phone Number

London, GB

Managing client acquisition within the company: strategy, keys services, marketing campaigns, account acquisition, direct contacts.Working with sales, marketing, solution consulting, and production to define, formulate, design, and pitch solutions to potential clients. Working with and supporting important clients throughout the sales cycle, onboarding.

Leveraging experience and expertise to provide advise in certain domains for both production teams and key prospects. Working with the Solution Consulting team to build and pitch solution proposals for potential clients. Working with partners on joint proposals for potential clients

Worked with clients to consult them on what kind of solution and service might be necessary to solve their business problem. Worked with the presales team to continuously improve the RFx process and provide more value to the clients the company engages with. Worked with production to improve quality of service, avoid typical pitfalls in project management.

Helped to create and bootstrap corporate Center of Excellence for enterprise-grade Omnichannel eCommerce solutions. Hybris (SAP CX), Magento EE, and similar. Successfully assembled the core team and drove team's effort to create supporting materials, study the products and certify developers, teach salesforce, pre-sale, sign, and kick-off multiple projects.

Helped to open a new vertical in business for the company, helped the tech team to gain knowledge about various platforms while also trained the sales team on how to sell the team's capabilities in the field.Supported creation of marketing materials, sales of new projects (incl. full sales cycle), mostly long-term.

Worked as a member of the new team and service for the company. Contributed heavily to improve the request handling process on the corporate level. As the result, improved winning rate and average check parameters of the deals closed. Worked closely with production to ensure successful client onboarding and mitigation of potential project risks..

Full-cycle management of a production unit: hiring, salaries, team and qualification management, knowledge sharing and mentorship practices, finances/profitability, bidding for projects, starting new services and technologies within the unit, team building activities, internships.Unit was among the best based on performance indicators and showed constant.

Worked on tens of projects, both mid-term and long-term (5+ years). Waterfall, Scrum, and Kanban. Coordinated with multiple departments and clients' in-house teams. Experience doing projects with a distributed team.Established great relationships with a a number of clients and people, some of theme are still working with the company and some connected.