Human Resources Specialist
Current Managed global requests for employee letters and Service Now cases, ensuring timely and accurate communication with employees and stakeholders, adhering to SLAs. Issued travel letters, including visa and invitation letters, guiding employees on Workday and Service Now requests for smooth travel arrangements. Utilized Workday, Service Now, and ILM tools proficiently for employee data management and HR tasks. Collaborated with HR professionals and stakeholders globally, ensuring compliance, alignment, and efficiency in HR processes and policies, fostering a positive work environment. Led Workday Letter Refresh/Standardization Project and successfully completed the APJ Letter automation project. Actively participated in global, regional, or local HR initiatives. Initiated and led a Brainstorming Project aimed at optimizing processes and transitioning workflows into a digital format. Worked on SOPs to bring documents and processes up to date.
