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Kirill Kozubenko is listed as CRM Manager | Retention Growth | Marketing Automation at Planner 5D, a with 21 employees, based in Zagreb, Croatia. AeroLeads shows a matched LinkedIn profile for Kirill Kozubenko.
Kirill Kozubenko previously worked as CRM Marketing Manager at Planner 5D and CRM and Growth Marketing Specialist at Crm And Growth Marketing Consulting. Kirill Kozubenko holds Bachelor Of Laws - Llb, Law, 4,6 / 5 from Lomonosov Moscow State University (Msu).
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Experienced CRM Manager with a proven track record of driving data-driven growth solutions and insights across digital channels. Adept at implementing customer-centric campaigns, enhancing the customer journey, and delivering business outcomes through strategic planning, meticulous analysis, and precise execution. Proficient in marketing automation platforms including CDP Mindbox, CDP Bloomreach, Braze, Klaviyo, HubSpot, and Salesforce Marketing Cloud. Skilled in boosting customer retention, revenue, and engagement through effective CRM strategies.Key Accomplishments:1) Revenue Amplification: Spearheaded a 100% CRM revenue growth in the L'Oréal LUXE division by developing innovative CRM creative strategies. Successfully launched and managed 5 loyalty programs, driving customer engagement and retention.2) Operational Excellence: I expertly managed a dynamic cross-functional team of 15, optimizing workflows and doubling team efficiency via ClickUp. Through ServiceNow and ClickUp automation, our team resolved over 10,000 + customer support tickets and streamlined processes for higher performance.3) Strategic Campaign Management: Orchestrated the launch of dynamic content trigger campaigns, expanding the agency portfolio to 15 brands. Achieved remarkable email channel revenue growth of up to +137% for YSL Beauty. Developed CRM creative strategy to increase KPI’s: CLTV, conversion, retention, engagement, ARPU, loyaltyKey Skills:With core competencies encompassing Customer Relationship Management (CRM), Marketing Strategy, Cross-Functional Team Leadership, Customer Engagement, Campaign Management, and Email Marketing, I am adept at leveraging data-driven insights to improve product lifecycles and achieve targeted KPIs. My hands-on experience in marketing automation tools underscores my ability to create successful automated workflows that enhance customer journeys and drive sales. My strong communication skills facilitate productive collaborations and the development of innovative strategies that maximize customer loyalty and boost revenue.I am flexible and adaptable, thriving in fast-paced environments where creative solutions and goal achievement are essential. My commitment to data-driven decision-making, combined with a deep understanding of customer segmentation, will undoubtedly contribute to the company's ongoing success.Currently in Zagreb, Croatia. Ready to relocate. I’m open to professional discussions. Don’t hesitate to click “Connect”.
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Amsterdam, North Holland, Netherlands
• Developed email triggers, push notifications, and in-app messages, increasing sign-up conversion rate by 53% during onboarding• Optimized the onboarding journey based on data analysis, resulting in a 17% increase in the 7-day customer retention rate (CRR)• Analyzed data and excluded inactive users, resulting in a 15% increase in email open rates and a 12% rise in click-through rates
• Led the CRM lifecycle phase with creative strategies, securing 200 paid sales and impactful engagement in its first month• Successfully led a database migration to a CDP, enhancing integration for 1M users and improving performance metrics• Increased blogger response rates + 58% by developing and executing an effective A/B testing strategy in cold outreach
Москва, Москва, Россия
• Achieved a 100% CRM revenue growth in the LUXE division by developing a targeted CRM email strategy• Launched five successful E-commerce loyalty programs for Lancôme, YSL Beauty, Armani beauty, Vichy, and La Roche-Posay• Doubled efficiency and enhanced team collaboration by implementing ClickUp's automated workflow system• Led a diverse team of 15, including designers, developers, and managers, achieving streamlined internal collaboration• Boosted key e-commerce KPIs, including CLTV, conversion, and loyalty, by crafting a CRM omnichannel strategy
Москва, Москва, Россия
• Boosted email channel revenue significantly: YSL Beauty by 137%, Kiehl's by 98%, Lancôme by 71%, and Armani beauty by 54%• Achieved a 77% revenue boost, 57% higher open rates, and 44% increased click rates for YSL Beauty through journeys/flows• Segmented users based on email engagement and targeted them with personalized offers, increasing conversion rate by 23%• Successfully planned and managed over 2,000 data-driven direct communications, including email, SMS, push, and chatbot• Generated regular reports, and identified optimal email send times that increased open rates by 15%
Москва, Москва, Россия
• Achieved a 14% boost in click rate by implementing data-driven improvement A/B hypotheses• Enhanced segment creation by 200% at L'Oréal by establishing Playbook segmentation through CDP Mindbox• Automated 10,000 support tickets via ServiceNow, halving ticket resolution time and enhancing efficiency• Designed customer journey trigger map, optimizing communication touchpoints and boosting engagement by 17%• Successfully set up and launched 1,100 personalized D2C communications, including emails, SMS, and push notifications
Москва, Москва, Россия
• Prepared the Factual Summary in English and Russian for the Siemens vs Technopromexport case• Reviewed Share Holders’ agreements according to the information in Term Sheet• Prepared the Memo on the issue of tax payments on the Eurasian Customs Union territory • Prepared the recognition of property of unauthorized construction recommendation for the Client
Москва, Россия
• Analyzed the implementation of English law institutes into the Russian Civil code (misrepresentation, waiver, indemnity, representations and warranties, break-up fee, etc.)• Analyzed the ratio between 317.1 and 395 articles of the Russian Civil code• Analyzed the ICC award of one of the Lex Invest clients
Москва, Россия
• Regularly analyzed developments in Russian legislation• Reviewed supply, lease, and service delivery agreements• Drafted contractual provisions• Participated in trials as an attorney-in-fact (consumer protection cases)
Москва, Россия
• Interacted with public authorities: Arbitration court of Moscow city, Arbitration court of appeal № 9, Intellectual property rights court• Acquainted with the materials of the case (parallel import, brand protection)• Submitted documents via ''My arbitrator''• Took part in the preparation of procedural documents
Москва, Россия
• Prepared dispute materials for hearings• Participated in court sessions as a listener (corporate and banking cases)• Systematized materials for court cases
Other employees you can reach at planner5d.com. View company contacts for 21 employees →
Vyacheslav Redkin
Colleague at Planner 5DTbilisi, Georgia
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Inna Matsaniouk
Colleague at Planner 5DVilnius, Vilniaus, Lithuania
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Matt Kryvashein
Colleague at Planner 5DLithuania
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Alexey Sheremetyev
Colleague at Planner 5DVilnius, Vilniaus, Lithuania
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Artsiom Zavaley
Colleague at Planner 5DMazyr, Homel, Belarus
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Anastasia Grechishnikova
Colleague at Planner 5DMinsk, Belarus
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Elena Trubkina
Colleague at Planner 5DBelarus
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Affaf Faiz
Colleague at Planner 5DMecca, Makkah, Saudi Arabia
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Olga Mokhova
Colleague at Planner 5DAmstelveen, North Holland, Netherlands
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Suzana Frare
Colleague at Planner 5DMaringá, Paraná, Brazil
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Master thesis: "Commercial law contracts"
Quick answers generated from the profile data available on this page.
Kirill Kozubenko works for Planner 5D.
Kirill Kozubenko is listed as CRM Manager | Retention Growth | Marketing Automation at Planner 5D.
Kirill Kozubenko is based in Zagreb, Croatia while working with Planner 5D.
Kirill Kozubenko has worked for Planner 5D, Crm And Growth Marketing Consulting, L'Oréal, Empp Russian Law Firm, and Advocatory Bureau Lex Invest.
Kirill Kozubenko's colleagues at Planner 5D include Vyacheslav Redkin, Inna Matsaniouk, Matt Kryvashein, Alexey Sheremetyev, and Artsiom Zavaley.
You can use AeroLeads to view verified contact signals for Kirill Kozubenko at Planner 5D, including work email, phone, and LinkedIn data when available.
Kirill Kozubenko holds Bachelor Of Laws - Llb, Law, 4,6 / 5 from Lomonosov Moscow State University (Msu).
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