Kelly Parsons Email and Phone Number
Kelly Parsons is a Market Model Analyst at American Modern Insurance Group at American Modern Insurance Group. Colleagues describe them as "I have known Kelly since she joined our Consumer Insights and then Strategic Decision Making in Marketing Program at The Underground Agency at Haile College of Business in Spring 2022. Throughout her time at The Agency, Kelly has exemplified a phenomenal work ethic, time and project management skills, and analytical aptitude while completing a series of projects for clients in education and craft beer industries. What I loved about Kelly the most was her growth mindset and how coachable she was (i.e., hungry for feedback). This was exemplified through her volunteering work at The Agency that allowed her to work on her personal development outside of her work responsibilities. All in all, Kelly is well-rounded learner who knows that growth happens outside of her comfort zone. Not inside."
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American Modern Insurance GroupUnited States -
Market Model AnalystAmerican Modern Insurance Group Nov 2024 - PresentCincinnati, Oh, Us -
Customer Service TrainerAmerican Modern Insurance Group Oct 2020 - Nov 2024Cincinnati, Oh, Us• Facilitate various training courses for New Hires as well as existing associates based on business need• Assisted employees in their personal and professional development • Actively engage in meetings pertaining to Customer Service initiatives • Partner with Leadership Team throughout Training Class to discuss performance of associates• Created, organized, and updated training material in formats of Articulate Rise, Excel, PowerPoint, and Word• Executed Territory Sales Managers requests pertaining to clients’ needs • Create custom trainings for external clients based on their needs while partnering with the Account Manager to execute the training• Create and designed material for rAMp website utilizing articulate 360 -
Customer Service RepresentativeAmerican Modern Insurance Group May 2019 - Oct 2020Cincinnati, Oh, Us• Answered inbound call volume and provided exceptional customer service for all lines of business for insureds, agents, and business accounts• Processed updates for various lines of business and products• Involved in customer service department initiatives • Resolved customer concerns in a timely manner• Monitored and prioritized tasks to ensure any problems were resolved• Licensed Property & Casualty Agent in all 50 States• Sell insurance products based on consumer needs -
Marketing Associate Apprentice (Remote)The Underground Agency Jun 2022 - Aug 2022Highland Heights, Kentucky, UsThe Underground Agency is a marketing, branding and research agency that is 100% staffed by college students and fully integrated into a select number of marketing courses at Haile College of Business. The Underground Agency started in 2018 to bring "internship like" experiences to college students. It has won multiple awards from AMA Cincinnati and, in 2020, it was recognized as "Innovation that inspires and Catalyst of change" by AACSB International.During my time at The Underground Agency I completed the following:- Conducted research for a client on their specific industry.- Conducted research on competitors for a certain client. - Completed 5 client deliverables in just 7 weeks always on time for The Underground Agency.
Kelly Parsons Education Details
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Northern Kentucky UniversityMarketing
Frequently Asked Questions about Kelly Parsons
What company does Kelly Parsons work for?
Kelly Parsons works for American Modern Insurance Group
What is Kelly Parsons's role at the current company?
Kelly Parsons's current role is Market Model Analyst at American Modern Insurance Group.
What schools did Kelly Parsons attend?
Kelly Parsons attended Northern Kentucky University.
Who are Kelly Parsons's colleagues?
Kelly Parsons's colleagues are Michael Smith Ains, Meredith Smith, Dixie Sears, Andy Smith, Paul Spanja, Samantha Welch, Jennifer Catalano.
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