Katie Patterson Email & Phone Number

Windham, New Hampshire, United States

Bedford, New Hampshire, United States

- Execute full life cycle recruitment activities to attract candidates to fill job openings, including job postings, sourcing, job fairs, community events, working with state agencies, and other methods- Average management and development of 30 client relationships per week, including between 20 - 40 open jobs- Create customized proposals, quotes, and execute new client agreements on a regular basis- Maintain communication standards for enterprise accounts and create reciprocal, lasting relationships through customization- Manage all field employees by maintaining a strict quality and communication standard to ensure safety, job satisfaction, and timely feedback. - Contribute to new business development by serving as a marketplace brand ambassador through prospecting and development of new & existing customers - Conduct safety tours and assess the safety of work environments- Collaborate with team members on successful recruiting and service strategies across multiple disciplines and 3 service territories-Utilize CRM system for consistent documentation and leverage databases to execute creative recruiting and sales strategies-Consistently embrace a continuous improvement environment!

Bedford, Nh

- Primary recruiter for team member and team lead positions. Manage full cycle onboarding for new employees including orientations, online learning, developing store trainers, setting up off site leadership development, and regular check ins to ensure employee retention.- Conduct daily audits of ongoing training and development - work alongside team members to check for understanding and partner with district leadership to pace training completion for over 200 employees.- Significantly improved compliance metrics within store by utilizing reports and managing team member expectations through daily chats. Example - meal compliance occurrences have been reduced from an average of 27 per week to 4 per week within first 90 days and trending "green"! -Act as primary culture creator by creating events, documenting performance, tracking compliance trends, and explaining the "why" to all team members and leaders to drive recognition, accountability, efficiency and productivity.-Spearhead Succession Planning for all talent within the Bedford Store. Partner with other leadership to recognize, develop, and track progress using leadership management software.-Direct leadership team for all human resources related strategy such as annual performance reviews, training development and delivery, scheduling, employee retention, recruiting, and performance management.

Manchester, Nh

Internship and Career Planning SeminarFirst Year Seminar

Manchester, Nh

-Maintained exemplary service for our students at the Manchester college as a one person department during a 500% increase in student traffic; operating as single professional staff in absence of Director and Internship Coordinator role from October 2016 - July 2017-Conduct group and individual advising sessions for students at any point in their professional exploration, including informational interviewing, mock interviews, job shadows, internships, and job search-Recruit, hire, train, evaluate, and supervise student worker staff, including Career Peers and work study students; prioritize and assign work and oversee walk in counseling appointments-Review Career Peer program effectiveness on a yearly basis and propose changes or additions to the Director of Internship & Career Planning; develop and maintain SOP and training manual-Manage and supervise office systems, processes, and procedures and ensure compliance with institutional, state and federal policies, requirements, and regulations including university wide survey practices and academic internships-Project management of office events; coordinate logistics and recruitment for department events with appropriate internal and external partners; develop and write program promotional/informational communications, including web pages and social media sites; promote events on campus and with outside entities as required. (i.e. Employer Resume Reviews, Social Services Information Fair)-Distribute and maintain integrity of first destination data tracking; manage implementation of first destination survey development in cooperation with the UNH Career Center; compile and disseminate data to University stakeholders. (i.e. Alumni Association, Board of Trustees, Marketing); maintain university wide SOPsCo-Chair of the Student Leadership Academy Committee 2019 - currentMember of the Student Leadership Academy Committee 2017-2018Member of the Diversity and Inclusive Excellence Committee 2014-2016

Manchester, Nh

- Represent University of New Hampshire at career fairs and other community/networking events to support UNH Manchester students and promote Wildcat Careers (UNH’s online job board) to local employers- Develop programming by scheduling events, workshops, and walk in hours based on needs of student body- Recruit internal and external partners for all events and coordinate follow up actions to promote future involvement in collaboration with Internship Coordinator and Career Consultant- Created and currently manage accounts on five social media platforms related to the department including Twitter, Facebook, LinkedIn, Instagram and Pinterest (at various stages of development)- Use Customer Relation Management (CRM) software to track student interactions and career outcomes to determine effectiveness of career preparation events- Use CRM software and spreadsheets to track employer interactions and event involvement to determine future partnerships/employment opportunities for students- Manage department budget by tracking spending, processing supply orders, and periodically presenting budget status to department heads- Serve as main point of contact for and disseminate information to multiple targeted groups, including students, employers and faculty members through email, phone and interpersonal communication

Boston, Ma

- Developed surveys and conducted research on effectiveness of current school tour offerings by reaching outto over fifty area educators and presented findings with suggestions for program improvement- Assisted in development of the Art of the Americas collection docent training by researching currentexhibitions and preparing new and improved resource materials

Boston, Ma

- Maintained schedules and confidential materials for staff of five while managing a busy reception area byresponding to phone calls, emails, and in person inquiries efficiently- Mediated high stress situations through conflict management and advised students and faculty as needed

-Originally hired for entry level position and promoted in June 2013- Responsibilities included:management of front of the house staff, money management, customer service in person and over the phone, opening and closing procedures, and communication between staff and employers-Experience helped me to develop a customer-focused approach and gain management and leadership experience

I was hired for a temporary position for the duration of two summers while living at home for school break. My duties included: sorting, opening, and processing unemployment claims received by the company, as well as processing outgoing mail and doing data entry when needed. This position highlighted my organized, detail oriented, and deadline oriented approach to work.

Master'S Degree, Public Administration

A Business Administration degree with a people focused spin! -Graduated with honors as a full time working professional -Academic focus.

Bachelor'S Degree, Visual History: Communication And Interpretation

Activities and Societies: Student Services Advisory Board, Netherlands Study Abroad Summer Program-Created college major.