Radhakrishnan K P Email & Phone Number

Pune, MH, IN

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune Area, India

Responsible for increasing Sodexo’s share of business by designing solutions for a wide range of service requirements - including but not limited to food and facility management services - among the assigned key account on a PAN India basis.

Single point of contact of the Clients for all their business needs. Coordinate team resources to meet client requirements.Participate in the formulation of the standard operating procedures to ensure alignment to client requirements and adherence to SLA. Study existing processes and suggest improvements.Design and maintain dashboards for tracking progress.

Responsible for achieving the, sales target and operational efficiency of the branch.Assign targets and monitor performance of team members (Personal Bankers, Lobby sales executive, asset coordinator and Insurance coordinator).Manage escalations and resolve customer complains. Periodic reviews of Auditable operational activities to ensure compliance.

Marketing ICICI Safety Bonds, ICICI Fixed Deposit and Mutual Fund’s to the retail and semi retail segments. Private Placement of ICICI Debentures.Building the distribution network. Performance analysis and training of agents and distributors.Servicing the investors, agents and distibutors.