Kraig Brown Email & Phone Number

Atlanta, GA, US

Sandy, UT, US

A Sixth Street Capital owned company.

Fort Washington, PA, US

• CHIEF EXECUTIVE OFFICER Managed team of 220 domestic staff and 85 off-shore resources, as well as more than 15 partner relationships. Recruited and managed a high-performance executive team, including CFO, CRO and CTO..
• Guided the successful exit for Bluff Point Associates with sale of the company to Pamlico Capital.
• Completed two strategic acquisitions – a Behavioral EHR platform and a Patient Engagement services firm – increasing market opportunity to more than $1B.

Fort Washington, PA, US

CHIEF REVENUE OFFICER | MEMBER BOARD of DIRECTORS Worked with Bluff Point Associates to source Consolo Services, a cloud-based EHR in the post-acute hospice space. Improved overall sales and revenue performance while topgrading sales team leadership. Conducted due diligence and recommended Consolo as a new portfolio company before moving to a Board of.

Kennesaw, GA, US

• CHIEF EXECUTIVE OFFICERAppointed by BluffPoint Associates to turn around revenue and operational performance. Nurtured relationships with several hospital CEOs to build a strong support and referral base. Built rapport.
• Revamped the implementation model to successfully install 12 hospitals in a 90-day window with limited staff.
• Executed sale of the company to athenahealth in January 2015.

Sioux Falls, SD, US

• CHIEF OPERATIONS OFFICERConsulted initially with Founder and Executive Leadership to build and execute an aggressive growth plan for the recognized leader of SaaS-based EHR software solutions for Urgent Care clinics..
• Grew recurring revenues significantly and built out all support functions to scale including RCM team to optimize planned delivery times.
• Launched RCM services and operations, growing to 100 clients in the 1st year and increased clinic totals 400%.
• Closed 5 of the top 10 Urgent Care Chains in the US – including MedXpress, American Family Clinics and Doctor’s First.

Louisville, Kentucky, US

• VICE PRESIDENT, SALES Recruited by Sequoia Capital to build market share for this $50M SaaS-based, Revenue Cycle Management (RCM) services provider. Established and nurtured key relationships with over 35 EHR partners.
• Grew over 2,100 new customer contracts – 80% increase YOY. Cultivated robust customer relationships by redesigning and launching new sales teams and processes, while meeting with existing partners to better align.
• Trimmed and tiered existing partners by 45% to produce 120% revenue growth from top-tier partners.

Alpharetta, GA, US

• SENIOR VICE PRESIDENT – SMB and WEB CHANNELS Managed a $120M SMB channel serving core conferencing and fax service offerings and a $50M web channel portfolio that included 4 online brands. Directed a team of 110 sales.
• Named the top PGi 2008 North American Executive Leader and received the Chairman’s Award in 2005 and 2007.
• Launched the iMeet product during the recession to better serve the SMB market and subsequently achieved 2x over plan.

• SENIOR VICE PRESIDENT – EASTERN US Led business development for this early market entrant in enterprise software for Healthcare Compliance. Built and nurtured industry partnership, including signing an exclusive.
• Opened the greater NYC Market among major hospitals and signed Mt Sinai, NY Hospital Association, Montefiore, Elmhurst, and Long Island Jewish Medical Center.
• Structured an exclusive rights deal with Stericycle – extending Xpediate’s market reach among healthcare providers and accelerating revenue through Stericycle’s 100 sales rep team.

US

• EXECUTIVE VICE PRESIDENT – Sales and Channel GrowthLed business development for the $12M start-up which provided “bug detection” for premier software gaming clients (pre-release) and technical call center support..
• Acquired the majority of gaming / software industry logos – including Hasbro, Lego and Sony – to become the nation’s largest outsourced provider of quality assurance and end-user support.
• Exceeded client SLAs and reached internal operations performance metrics through the “post 9/11” period.

Dallas, TX, US

• AREA VICE PRESIDENT – MID-MARKET OPERATIONS, BellSouth, Southeast U.S. Region Original team that launched the newly conceived mid-market segment strategy, from initial hire of inaugrual team to then running the.
• Ranked 1st among all BellSouth Mid-Market territories in overall revenue growth, client and employee satisfaction.
• Hired intial 100 newly graduated applicants through a rigorous vetting process. Trained and assigned hires to the region’s accounts, as well as coached and mentored many to successful careers.

Owned and operated a Revelation Shoe's franchise store in the Georgia Square Mall in Athens, Georgia. I developed an appreciation and discipline to work long hours while building several thousand loyal repeat customers, until we eventually sold the business to Naturalizer Shoes and I returned to univeristy to compelte my education.

Education record

Education record