Andrew Krainin
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Andrew Krainin Email & Phone Number

Vice President, Customer Experience (Services) Business Operations at ChargePoint
Location: San Francisco Bay Area, United States 8 work roles 2 schools
1 work email found @chargepoint.com 5 phones found area 310, 562, 408, and 415 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email a****@chargepoint.com
Direct phone (310) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Vice President, Customer Experience (Services) Business Operations
Location
San Francisco Bay Area, United States
Company size

Who is Andrew Krainin? Overview

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Quick answer

Andrew Krainin is listed as Vice President, Customer Experience (Services) Business Operations at ChargePoint, a with 501 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at chargepoint.com, phone signal with area code 310, 562, 408, 415, and a matched LinkedIn profile for Andrew Krainin.

Andrew Krainin previously worked as Vice President, Customer Experience Business Operations at Chargepoint and Vice President, Services Business Operations and Customer Success at Aruba, A Hewlett Packard Enterprise Company. Andrew Krainin holds Master Of Business Administration - Mba from Stanford University Graduate School Of Business.

Company email context

Email format at ChargePoint

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{first}.{last}@chargepoint.com
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AeroLeads found 1 current-domain work email signal for Andrew Krainin. Compare company email patterns before reaching out.

Profile bio

About Andrew Krainin

I am an executive with a track record of driving business performance and incubating and scaling new offers. I lead with strategic vision, focus on business value creation in terms of P&L and customer experience, and connect the dots fully through execution. With my experience spanning start-ups to mature companies, I am well positioned to help growth companies scale business processes and business management.In my last two roles in Aruba Networks's $600M Services business and Cisco's $10B Technical Services business, I led a 6 month strategy refresh and multi-year incubation of new Cisco services products now worth $1B; incubated Aruba's digital first Customer Success model, improving activation rates from 70 to >90% and achieving >110% Net Revenue Retention; led the decentralization of Support capabilities from HPE Pointnext to Aruba with customer experience improvement and 2 year break-even; and drove Aruba cross functional business planning and management supporting >10% annual growth.I use consulting best practices to solve tough problems and align leadership to move quickly, using frameworks to engage stakeholders and ensure buy-in, and pressure test hypotheses with robust quantitative and qualitative analysis.I keep businesses on track by tightly integrating and closing the loop across strategy, planning and operations, and incubation and scaling. While strategy drives the direction of planning, it is only through incubation and execution of new programs and initiatives that strategy gets tested and refined. I believe deeply in the importance of building and sustaining high performing, highly collaborative teams. I lead by example, set high standards, embrace transparency, and coach and genuinely commit to every team member's success.Industries and Lines of Business: Networking, Software as a Service (SaaS), Customer Success, Technology Services, Support, Professional Services.Functions: Strategy, Planning, Business Operations, Incubation, Business Transformation.

Listed skills include Strategy, Product Management, E Commerce, Business Development, and 18 others.

Current workplace

Andrew Krainin's current company

Company context helps verify the profile and gives searchers a useful next step.

ChargePoint
Chargepoint
Vice President, Customer Experience (Services) Business Operations
254 E. Hacienda Avenue, Campbell, CA 95008-6901, US
Website
Employees
501
AeroLeads page
8 roles · 35 years

Andrew Krainin work experience

A career timeline built from the work history available for this profile.

Vice President, Customer Experience Business Operations

Current

Campbell, Ca, Us

Lead Business Operations for ChargePoint Customer Experience (CX) organization, including Business & Operational Excellence (business planning and oversight, business and operational analytics, process improvement), Program Management (strategic programs, new product introduction), and Strategic Operations & Maintenance Partner Management.

2023 - Present ~3 yrs 6 mos

Vice President, Services Business Operations And Customer Success

San Jose, California, Us

Lead business operations and customer success for Aruba's $600M Services business. Built a digital first Customer Success team with >100% Net Revenue Retention, contributed to >10% annual growth with margins well above industry norms. Promoted to Vice President.

2019 - 2022 ~3 yrs

Services Leader, Customer Success Services Product Development (Concurrent)

San Jose, Ca, Us

Spearheaded for Technical Services, and helped lead for broader Cisco the move to customer success and adoption-related services. Drove with product managers new support offers embedding adoption including offer creation, go-to-market, delivery models and systems capabilities.

2016 - 2018 ~2 yrs

Senior Director, Strategy, Planning, Business Operations And Transformation, Technical Services

San Jose, Ca, Us

Led strategy, planning, business operations, and change management for $10B Cisco Technical Services (TS) business, contributing to growth above industry, and benchmark margin and customer satisfaction.

2011 - 2018 ~7 yrs

Director, Strategic Services, Strategic Marketing Organization And Enterprise Strategy Team

San Jose, Ca, Us

Senior member of Strategic Services, an internal consulting team at Cisco. Led strategy for Borderless Networks group including initiative to build market-in and cross-product line pricing capabilities. Led initial Cisco strategic alliance development and management with Xerox/ACS. Ran additional strategy initiatives across Cisco Business Units and functions.

2008 - 2011 ~3 yrs

Co-Founder

Coplenish Consulting Group

Coplenish helped Fortune 500 and smaller clients develop and realize growth strategies. Co-founded consultancy; developed and managed new client relationships and engagements. Co-led new product strategy, and supply chain strategy and execution for $1.5 Billion Motorcyle and ATV Manufacturer. Led post-merger integration strategy for $5 Billion Toy Manufacturer.

2003 - 2008 ~5 yrs

Co-Founder, Svp Marketing And Product Management

Sameday.Com

Sameday provided real-time supply chain management software and owned and operated a nationwide network of distribution centers to provide third party fulfillment services to companies in the time-critical spare parts and e-commerce industries. Co-founded company, assisted in raising Series A, B and C rounds of venture capital funding. Established initial corporate position in e-fulfillment services sector. Repositioned Sameday as a supply chain software company, analyst and media positioning and market awareness with ‘zero-budget'.

1999 - 2002 ~3 yrs

Principal

Boston, Massachusetts, Us

BCG is a premier management consulting company providing strategic and operational consulting to Fortune 500 companies. I focused on growth and market strategy, new product development, and transformational program and change management for clients in Technology/IT, Financial Services, and Consumer Products. Promoted to Principal.

1992 - 1999 ~7 yrs
Team & coworkers

Colleagues at ChargePoint

Other employees you can reach at chargepoint.com. View company contacts for 501 employees →

2 education records

Andrew Krainin education

Master Of Business Administration - Mba

Stanford University Graduate School Of Business

Bachelor Of Arts - Ba, Economics

Yale University
FAQ

Frequently asked questions about Andrew Krainin

Quick answers generated from the profile data available on this page.

What company does Andrew Krainin work for?

Andrew Krainin works for ChargePoint.

What is Andrew Krainin's role at ChargePoint?

Andrew Krainin is listed as Vice President, Customer Experience (Services) Business Operations at ChargePoint.

What is Andrew Krainin's email address?

AeroLeads has found 1 work email signal at @chargepoint.com for Andrew Krainin at ChargePoint.

What is Andrew Krainin's phone number?

AeroLeads has found 5 phone signal(s) with area code 310, 562, 408, 415 for Andrew Krainin at ChargePoint.

Where is Andrew Krainin based?

Andrew Krainin is based in San Francisco Bay Area, United States while working with ChargePoint.

What companies has Andrew Krainin worked for?

Andrew Krainin has worked for Chargepoint, Aruba, A Hewlett Packard Enterprise Company, Cisco, Coplenish Consulting Group, and Sameday.Com.

Who are Andrew Krainin's colleagues at ChargePoint?

Andrew Krainin's colleagues at ChargePoint include Mamadou Lamin Sy, Iris Guillardo, Anand Kumar, Pawan Shokeen, and Hamees Ahmed.

How can I contact Andrew Krainin?

You can use AeroLeads to view verified contact signals for Andrew Krainin at ChargePoint, including work email, phone, and LinkedIn data when available.

What schools did Andrew Krainin attend?

Andrew Krainin holds Master Of Business Administration - Mba from Stanford University Graduate School Of Business.

What skills is Andrew Krainin known for?

Andrew Krainin is listed with skills including Strategy, Product Management, E Commerce, Business Development, Management Consulting, Strategic Partnerships, Strategic Planning, and Leadership.

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