A software product person who has broad skill base that ensure customer and business valued outcomes.I have experience from support, user research, data science, service design, marketing and sales, monetization, product development management and leadership. Key areas of experience:- Product management. - Accounts receivable features (Invoicing, Online Store (acquiring)). - Accounts payable features (Company expense cards (issuing), bills, expense claims). - E-invoicing (Operator networks, country formats, EN 16931 standard).- User research. - Projects ranging from startup 'on the street' usability testing to big bank budget style multi country user value monetization studies. - Setting up automatically coded and analysed user feedback survey loops.- Pricing & monetisation (e.g. Turning freemium to premium. 150% YoY revenue growth). - Analytics. (Leading an in-house data analytics team).- Business and product leadership. (e.g. Overseeing multiple product development streams and aligning roadmaps).- Scaling company wide research practices. (Creating product and marketing personas with the company stakeholders ).Let's grab a coffee and chat about anything!Some other things in life that tell about me:- Being passionate about constant development and listening to the customers and end-users. This translates into heavy interest in Marketing (customer's understanding of the company), Service Design and UX, Sales (communicating the value and benefits) and Culture (having a team which performs without a hitch).- Esports: I have accumulated my fair share of hours in competing, coaching and also managing esports. Which in short contains phases of me trying to reach professional levels across different titles like Counter-Strike, Dota and Starcraft. But it also includes experience of running gaming organizations and coaching teams.Innovate, believe and enjoy.
Listed skills include User Research, Usability Testing, Design Thinking, Market Research, and 54 others.