Technical Support Specialist Teir 2
CurrentCreate tickets and tasks for user help requests. Complete configuration, maintenance, and patching for clients as needed. Communicate with internal teams.
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Katie Goodwin is listed as FinOps Certified Practitioner | Problem Solver | Life-long Learner | Puzzle Aficionado at Leepfrog Technologies, a company with 101 employees, based in Coralville, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Katie Goodwin.
Katie Goodwin previously worked as Technical Support Specialist Teir 2 at Leepfrog Technologies and Digital Operations Team Lead at U.S. Name Plate Company, Inc.. Katie Goodwin holds Bs, Visual Communications And Design, 3.73 Gpa from Iowa Wesleyan University.
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At the helm of U.S. Nameplate's Digital Operations, I translate strategic goals into actionable plans, ensuring our team leads in digital innovation and quality. Passionate about solving complex challenges, I continuously seek to refine our processes and output. This dedication to excellence and a commitment to lifelong learning has cemented my reputation as a proactive leader, intent on delivering quality and advancing our organization's digital landscape.
Listed skills include Digital Designs, Graphic Design, Layout Design, Web Design, and 32 others.
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Create tickets and tasks for user help requests. Complete configuration, maintenance, and patching for clients as needed. Communicate with internal teams.
Facilitated R&D projects between multiple departments. Managed training schedule and documentation. Met with stakeholders to determine business needs. Spearheaded initiatives that reduced defects by 15%.
Completed 105+ hour coursework consisting of computer science basics, IBM Z Xplore, z/OS commands and system programming. Earning the following Credly Badges:IBM z/OS Pre-Apprenticeship CertificationIBM z/OS Mainframe PractitionerEnterprise Design Thinking PractitionerIBM z XploreIBM Agile ExplorerIBM New Collar Professional SkillsIntroduction to System.
Iowa City, Iowa, United States
Executed development of Python programs. Worked with Git, AWS, HTML5/CSS, SharePoint,Python, and VS Code.
Surprise, Arizona, United States
Designed and implemented an art curriculumfor K-5 students, enhancing student engagement.
Phoenix, Arizona, United States
Created art and cut files for CNC, vinyl,die cut, laser, and routing. Trained new designers and production staff.
Phoenix, Arizona Area
Created internal artwork. Reworked customer artwork to fit in specifications. Output negatives for production. Ran and maintained aerocut, stack, die-cut machines, and laser machines. Provided internal tech support and hands on support.
Burlington IA
Planned and executed new website design elements.Updated website to reflect current information.Made necessary adjustments to website layout and organization.Reviewed previous web designers work and made changes as needed.
Birmingham, IA
Oversaw layout and design for multiple projects for clients.Created unique logos, business cards, posters, etc. to meet the needs of individual customers or businesses.Assisted in strategy meetings and marketing discussions.
Assist in layout and design for publications. Create posters, flyers, and other print publications. Track and print orders. Communicate with others departments to create designs.
Competency in multiple systems of hearing and vision screenings including Pure-tone, Otoacoustic Emissions, and Vision Quest 20/20. Educated children and parents on the importance hearing and vision screenings. Provided referrals to appropriate doctors and outreach clinics to assist children in need. Reported results to the state in accordance with Arizona.
Other employees you can reach at leepfrog.com. View company contacts for 101 employees →
Matthew Mccleary
Colleague at Leepfrog TechnologiesIowa City, Iowa, United States, United States
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Tyler Kent
Colleague at Leepfrog TechnologiesNorth Liberty, Iowa, United States, United States
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Wes Bachman
Colleague at Leepfrog TechnologiesIowa City, Iowa, United States, United States
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Kathy Acord
Colleague at Leepfrog TechnologiesIowa City, Iowa, United States, United States
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Jeremy Brimeyer
Colleague at Leepfrog TechnologiesMarion, Iowa, United States, United States
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Brennan Roorda
Colleague at Leepfrog TechnologiesBelle Plaine, Iowa, United States, United States
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Chris Gansemer
Colleague at Leepfrog TechnologiesIowa City, Iowa, United States, United States
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Teresa Thorpe
Colleague at Leepfrog TechnologiesIowa City, Iowa, United States, United States
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Brian Lowery
Colleague at Leepfrog TechnologiesCoralville, Iowa, United States, United States
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Patrick Matshumba
Colleague at Leepfrog TechnologiesCoralville, Iowa, United States, United States
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Graduated with Distinctions
Studied Intermedia (sometimes called Multimedia) art. Transferred to Iowa Wesleyan and finished a degree in Visual Communications and.
Quick answers generated from the profile data available on this page.
Katie Goodwin works for Leepfrog Technologies.
Katie Goodwin is listed as FinOps Certified Practitioner | Problem Solver | Life-long Learner | Puzzle Aficionado at Leepfrog Technologies.
Katie Goodwin is based in Coralville, Iowa, United States while working with Leepfrog Technologies.
Katie Goodwin has worked for Leepfrog Technologies, U.S. Name Plate Company, Inc., Franklin Apprenticeships, Pearson, and Imagine Schools Rosefield.
Katie Goodwin's colleagues at Leepfrog Technologies include Matthew Mccleary, Tyler Kent, Wes Bachman, Kathy Acord, and Jeremy Brimeyer.
You can use AeroLeads to view verified contact signals for Katie Goodwin at Leepfrog Technologies, including work email, phone, and LinkedIn data when available.
Katie Goodwin holds Bs, Visual Communications And Design, 3.73 Gpa from Iowa Wesleyan University.
Katie Goodwin is listed with skills including Digital Designs, Graphic Design, Layout Design, Web Design, Visual Arts, Art, Fine Art, and Video Editing.
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