Ken Irvin Email & Phone Number

Mckinney, TX, US

Jacksonville Beach, Florida, US

Downers Grove, IL, US

Provide technical leadership to a team of Cloud Engineers supporting Managed Services ClientsProvide thought leadership on Cloud Infrastructure implementation and operationCoach a team of Cloud Engineers on personal and career developmentIdentify opportunities for service improvements and execute those improvementsCollaborate with clients to align their.

In this position, I serve the technology needs of leaders in the real estate industry. I help these clients leverage Azure and Office 365 products to modernize, secure, and streamline their technology infrastructure by assessing their current state, developing a picture of their future state, and performing the work to realize these future states..

- Provide Infrastructure support for a Financial Services firm with offices in New York, Dallas, Houston, and California- Maintain VMWare clusters in large enterprise deployment of approximately 30 hosts- Maintain two seperate vCenter server infrastructures- Support Windows Server 2008, 2008 R2 and 2012 R2 Infrastructure- Support and Maintain SQL Server.

Manage a team of two IT Professionals. Provide infrastructure consulting and implementation services to small and medium business customers. Perform Office 365 email migrations. Analyse customer technology and propose improvements. Manage customer technology projects from planning to completion. Provide daily support services to a broad range of customers.

University Park, Texas, US

Provision and deploy replacement systems comprised of two Hyper-V hosts and several guests to support the customer's ERP system. Configure and migrate SQL Server Databases, Integration Services, Reporting Services, and Analytics services to new SQL Server host. Perform technical assessment of candidates for Sr. Systems Administrator position fulfillment..

University Park, Texas, US

Manage a team of three IT Professionals, Along with the Director of Information Services, I develop an enterprise budget of just over a million dollars, Develop and execute approximately five-hundred thousand dollars annually in large capital projects, Provide advice to executive leadership on problems facing the organization and its customers during.

University Park, Texas, US

Design, build and maintain several networks comprised of Brocade Layer 3 switches, Cisco router(s), and Palo Alto firewalls; Design build and maintain private wireless networks using Adtran, Cisco, Aruba, and Meraki equipment; Maintain on-premise Exchange 2010 infrastructure; Design, build and maintain Citrix XenApp Farm; Provide Database Administration.

University Park, Texas, US

Perform desktop deployment activities; Developed standardized environment of applications and workstation configurations using Group Policy and other methods; Implement Windows Server Update Services infrastructure and maintained it to ensure timely delivery of Windows Updates; Improve customer communication and support processes; Perform all support.

Houston, Texas, US

In this role I supported a team of approximately ten Tier 1 analysts in their daily activities, performed troubleshooting and information gathering of complex problems, collected information necessary for escalation of problems to development or professional services teams, and worked with the Support Manager to improve team performance.

Houston, Texas, US

Performed new customer enclosure builds, provided remote hands support to customers, provisioned resources for new orders, provided Windows administration and support services, responded to monitoring alerts, performed large and small scale equipment relocation, and a range of other data center support activities.

In this role I supported a team of approximately ten Tier 1 analysts in their daily activities, performed troubleshooting and information gathering of complex problems, collected information necessary for escalation of problems to development or professional services teams, and worked with the Support Manager to improve team performance.