Kris Echols Email & Phone Number

Houston, Texas, United States

Actively supports leadership in overseeing daily operations, evaluates employee performance, interprets business requirements, supervises representatives, and utilizes expertise in services to offer valuable information and coach effectively.

City Of Industry, Ca

Observes production from key accounts and stays updated on market trends.Maintains regular communication with current accounts, achieves sales targets, hosts clients, and supports special promotions.Carries out on-site inspections, oversees hotel operations using a computerized system, and creates networking possibilities by engaging in community events.

Covina, California

Supervising, training, and organizing Guest Service agents and night auditorsAddressing customer issues effectivelyManaging inventory and orders through vendorsNegotiating and entering contracts into the PMS SystemCoordinating staff events and community serviceTracking client accounts and accounts receivable.

Covina, California

Exceeded sales targets, built positive relationships for ongoing business, secured new accounts, maintained community connections, and collaborated on revenue strategies.

Covina, California

Managed client accounts and monitored receivablesExceeded sales targetsOrganized community events focusing on homelessness and youthAssisted with front desk operationsWorked with revenue manager on revenue strategiesEstablished a staff recognition program in collaboration with management

West Covina, Ca

Incentivized front desk associates to refer corporate leads, boosting corporate-transient room nights.Maintained relationships with corporate accounts during a $10 million hotel renovation, preserving business.Developed travel agreements and implemented precise tracking procedures.Launched a successful social media campaign, doubling reservations.Oversaw hotel operations, ensuring guest satisfaction and a safe environment.Organized community service events to emphasize community service importance.Collaborated with revenue management to enhance transient group business.

Pasadena, California

Established a network of connections with secondary school administrators, expanding the pool of schools available.Assessed and guided foreign exchange student candidates, resulting in the company's highest program completion rate to date.Developed templates for departments to track student status, progress, and travel arrangements, ensuring consistent professionalism throughout the organization.Crafted marketing materials for applicants and host families to maintain a uniform and refined message across various platforms.Worked closely with company offices in China and the United Kingdom to simplify the application procedure.

Ontario, California

Process state and federal tax returns. Maintain office during off-peak season. Member of the marketing team.

Montgomery, Alabama, United States

Provide excellent customer service to patrons of facility through making reservations, checking in/out guest and assisting breakfast host. Also preformed the daily Audit (closing the day by balancing accounts).

Montgomery, Alabama, United States

Assisted staff in performing various clerical activities including preparing presentations, filing, mail distribution and general office activities.

Meeting And Event Planning Certification, Meeting And Event Planning

I received a certification in Meeting and Event Planning.

Business Administration And Management, General

Education record