Kris Moore Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

United States

United States

Indianapolis, Indiana

Indianapolis, Indiana Area

Kettering, Oh

• Assist customer’s in completing on-line purchases• Research and resolve inquires in regards to shipping timeframes, credit card details, returns and exchanges• Issues credits in order to resolve billing disputes and delivery issues.• Effectively answer and resolve customer issues using professional selling skills which include opening a call, identifying the customer's needs, suggestion selling, closing the sale, and follow up.

Mason, Oh

• Assist customer’s in completing on-line purchases• Research and resolve inquires in regards to shipping timeframes, credit card details, returns and exchanges• Cross-trained to assist with international customers in regards to all aspects of their order• Effectively answer and resolve customer issues using professional selling skills which include opening a call, identifying the customer's needs, suggestion selling, closing the sale, and follow up.

Dayton, Ohio Area

• Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding disability insurance.• Research and respond to requests and discuss options regarding various aspects of the policy.• Process transactions and fund transfers and refer request for other policy modifications to appropriate areas for processing.• Efficiently access multiple electronic systems to provide a complete and accurate response.• Work at all times to enhance and strengthen the relationship between the customer and MetLife using strong communication skills, empathy, identifying coverage gaps and delivering options to customers regarding coverage maintenance.• Support special campaigns as needed.• Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and quality service skills.