Kris Rhoades Email & Phone Number

With my years of industry experience in providing technological IT support solutions, I enhanced my skills in IT operation enhancement, cybersecurity, risk mitigation, vulnerability assessment, resource planning, improving customer satisfaction, and mentoring teams to deliver excellent customer service. My expertise in vendor management, developing IT operational policies & standards, IT & security tools, and enhancing customer experience enable me to support the organization to achieve desired IT service delivery and computing environment. As an IT Manager, I contribute to the company's success by enhancing procedures of asset management, disaster recovery, and incident response and leveraging relationships across teams to achieve organizational goals. I am capable of using various cutting-edge tools to mitigate vulnerabilities, cyber attacks, and threats on IT organizational assets. With a keen eye for detail and strong analytical skills, I can analyze IT business & functional requirements and deliver valuable suggestions to optimize resource allocation, security operations, systems, and networks. My passion and commitment to exploring and continuously learning about effective IT & security operations empower me to develop research-based and dynamic solutions to meet industry needs.