Kris Webb Email and Phone Number

• Answering phones, transferring calls and message taking• Scheduling patient clinic visits and imaging studies• Communicating scheduled clinic, lab and imaging study appointments to patients• Calling hospital patients for hospital follow-up visits• Scheduling referral patients and obtaining imaging discs if needed• Taking patients back to rooms, taking blood pressure/temperature and obtaining patient history/medications/issues• Communicating patient history/medications and/or discussing patient issues with nurse practitioners and neurointerventional radiologists• Communicating prescription refill requests to nurse practitioners• Creating patient charts, follow-up letters and scanning patient charts• Precertification of imaging studies and surgical procedures• Scheduling peer to peer calls• Insurance appeals• Training new employees• Asking radiologists and nurse practitioners to dictate, review and complete dictation• Making sure dictation is correct, completed, mailed to referring providers/primary care physicians and added to the patient chart• Communicating corrections and needs to medical transcription company• Scanning clinic schedules to Sharefile for medical transcription company• Calling imaging centers for radiologists needs, stat results paperwork and/or study images• Verifying teleradiology studies and sending to radiologists to read• Communicating tumor conference information, patient imaging study needs such as stat studies to be read, clinic patient needs and addendum requests to radiologists• Data Entry• Faxing patient documents to insurance companies and referring physicians• Sending patient charts to requesting physicians/patients• Filling out FMLA/Disability paperwork with nurse practitioners• Mailing new patient paperwork, no show letters, follow-up letters and patient clinic visit reports

• Housekeeping/Laundry services• Medication reminder• Hygiene and dressing assistance• Meal preparation• Companion relief for families• Caring companionship

New. Innovative. Reliable. Quality. These are just a few of the words used to sum up the excellent customer services we provide to each and every one of our customers. Appalachian Transcription and Technology, est. 2018, is the perfect fit for your business needs in a fast and constantly growing industry. With over 30 years combined experience in customer service, transcription, and technologies, you can rest assured that we will be there to provide absolutely excellent service for you and your businessChoosing Appalachian Transcription and Technology means choosing excellence. We customize our services including turn around time (TAT) to fit the needs of your business. We would love to hear from you about your business and the services you may require. If you are interested in utilizing any of our services, please feel free to fill out the form on our Contact Us page and we will get back to you as soon as possible.