Kristofer Gainsforth Email & Phone Number

United States

Utah, United States

Complete RFx documentation for on-prem and SaaS products.Provide basic training for Account Executives and Customer Service Managers about products.Conduct demonstrations and answer technical questions for Sass and on-prem products.Provide and implement Proof of Concept for new and existing customers.Act as a trusted advisor for customers to use Spirion products to protect customer data and comply with multiple frameworks and privacy rules/laws, such as PCI-DSS, FERPA, HIPAA… Show more Complete RFx documentation for on-prem and SaaS products.Provide basic training for Account Executives and Customer Service Managers about products.Conduct demonstrations and answer technical questions for Sass and on-prem products.Provide and implement Proof of Concept for new and existing customers.Act as a trusted advisor for customers to use Spirion products to protect customer data and comply with multiple frameworks and privacy rules/laws, such as PCI-DSS, FERPA, HIPAA, CCPA, GDPR, US Federal CUI requirements, and more. Show less

Draper, Utah, United States

Development, training, and delivery of demonstrations and POCs for the following Symantec products:Endpoint ProtectionSEP MobileEDRMessaging GatewayICDxThreat Defense for Active DirectoryProtection Engine/Protection for Sharepoint Services

Draper

New position due to Broadcom purchase of Symantec Enterprise business.Supporting Symantec Messaging Gateway (SMG) and Integrated Cyber Defense Exchange (ICDx) products for Broadcom's largest customers.Duties include:Development of and delivery of training for engineers for SMG and ICDxInterfacing with product management and development for bugs, feature requests, and technical consults.Coaching knowledge base (KCS) growth by delivering one-on-one and group… Show more New position due to Broadcom purchase of Symantec Enterprise business.Supporting Symantec Messaging Gateway (SMG) and Integrated Cyber Defense Exchange (ICDx) products for Broadcom's largest customers.Duties include:Development of and delivery of training for engineers for SMG and ICDxInterfacing with product management and development for bugs, feature requests, and technical consults.Coaching knowledge base (KCS) growth by delivering one-on-one and group instruction in KB article writing and editing.Learning technologies related to logging and security management, including Splunk, Elasticsearch (ELK), Kafka, syslog, and Anomali Enterprise. Show less

Draper, Utah

Providing technical support for Symantec products:Messaging Gateway, Mail Security for Exchange, Protection Engine, Cloud Workload Protection for Storage, Integrated Cyber Defense Exchange, and Threat Hunter.Trained in KCS Methodology. Certified as a KCS publisher for Symantec.Earned CompTIA Security+, Symantec Security Awareness Advocate (SSAA).

Lincoln, Nebraska Area

This position is a holiday position to demonstrate and promote Microsoft Mixed Reality headsets at Best Buy. The specifications of this position include:- Training Best Buy reps about the product features, sales techniques, and how to upsell PCs- Lead customers in a curated demonstration involving Windows MR- Answer questions and explain case usage- Asking customers for the order, then soft handoff to a BBY rep- Merchandising the display per ActionLink, Best Buy, and… Show more This position is a holiday position to demonstrate and promote Microsoft Mixed Reality headsets at Best Buy. The specifications of this position include:- Training Best Buy reps about the product features, sales techniques, and how to upsell PCs- Lead customers in a curated demonstration involving Windows MR- Answer questions and explain case usage- Asking customers for the order, then soft handoff to a BBY rep- Merchandising the display per ActionLink, Best Buy, and Microsoft standards.- Demonstrating multiple Microsoft products, including Surface, Mixer, Windows, and Xbox integration. Show less

Lincoln, Nebraska Area

I'm developing Linux software and creating technical support materials for a new line of Linux laptops.Used Python to develop software that gathers log files for consumption of data for Loyalty team.Software also provided patches specific to hardware models.Trained Loyalty team on basics for troubleshooting and selling Linux laptops.

Lincoln, Nebraska Area

Retail sales of AT&T wireless products and services, technical support, and DirecTV services for consumer and small business customers. Troubleshooting with various groups over phone, e-mail, and chat to provide account provisioning and billing assistance. Liberal use of Office and several internal applications to assist in my duties.

Lincoln, Nebraska

Phone based technical support of consumer and business high speed and dial-up Internet connections. Advanced to second level support for internal technicians and was also a tester for internal applications developed in house.

Norfolk, Ne

Maintaining production standards that were in compliance with EPA and FDA regulations and guidelines, developing the company's HIPAA policies and practices, and also maintaining all technology used in compliance, billing, and delivery of products and services.

Norfolk, Ne

Maintaining records for BAFTE compliance as related to firearm sales, sales and ordering of outdoor sporting goods products as related to fishing and hunting.

Training and recruiting talented people to hit and maintain sales quotas, managing expenses, providing technical and job skills training.

Bachelor’S Degree, Business Administration And Management, General

Online education with a emphasis on marketing and social marketing. Completed this degree while working at AT&T.

Associate’S Degree, Business Administration And Management, General