Senior Project Manager
CurrentDual-role acting in a higher capacity as Director, Project Management & Senior Project Manager until 2023. Then transitioned back to full Senior Project Manager.- Collaborate with Head of Operations & Product Development to oversee all Project Managers and their projects. We work together to ensure that all projects are being completed according to our standard processes, as efficiently as possible, on time and budget, and in line with client requirements.- Take on shared responsibility over project success and customer satisfaction. Troubleshoot with Project Managers and communicate directly with clients when necessary.- Conduct weekly meetings {using QuickBase} with Project Managers to get project updates and provide guidance for team members with any current issues.- Report directly to the Head of Operations & Product Development, to relay portfolio statuses and project related issues.- Facilitate time tracking with Project Managers and measure project timelines, address issues to increase project efficiencies, use results for quarterly and annual staff planning.- Evaluate and gather feedback from projects, conduct lessons learned sessions and update Standard Operation Procedures {SOPs}.- Conduct 3-month, Key Performance Indicators {KPis}, and annual reviews of Project Managers and Project Coordinators.Manage and Improve Engineering & Project Management processes. Document project progress from kick-off to close out- Manage external engineering contractors- Create processes and strategies for new and ongoing issues- Negotiate fee schedules and contracts, process invoices,evaluate engineers and source new engineers- Building departments- Create and update mechanical plan sets and document packages for building permit applications in the US and Canada