Kris Henry Email & Phone Number

San Francisco, California, US

San Francisco, California, US

New York, New York, US

• Product Owner for Decision Engine utilized to originate new banking accounts through digital and mobile channels
• Work closely with Senior Management, Technology and 3rd party vendors to shape and execute product directiono Implemented various product enhancements to current decision engine - Re-evaluated rule structure to fall in.

Dallas, TX, US

• Product Owner for My Dealer Account (MDA) and Dealer Extranet (DE) systems
• These systems are utilized by internal dealer operations agents (MDA) and dealers (DE) to track, negotiate and collect dealer payments owed for product cancellation, participation, unwinds, etc.
• Worked closely with business leaders to develop short and long term direction
• Lead team of six developers and two QA analysts in efforts to continually improve functionality and performance o Created online Monthly Dealer Statement showing all dealer originations, payments and outstanding.

Dallas, TX, US

• Senior BSA for internal Funding system (CARS)
• Worked closely with business leaders to determine areas of improvement for system and user experience
• Lead team of five developers and two QA analysts o Team Queues / “Get Next” Process – functionality designed to assign applications to funding associates in a more logical and effective manner - Reviewed current.

Dallas, TX, US

• Perform various tasks focused on the overall progress of the program as it flows from inception to completion.
• Communicate effectively across all levels and departments of the company, including internal communication with business directors, IT, call center, operations and governance, as well as external communication with.

Dallas, TX, US

• Reviewed various business processes and proposed changes to improve process efficiency.
• Corresponded effectively across all levels and departments of the company, including internal communications with business directors, IT, call center, operations and governance, as well as external communication with.
• Created terminology utilized in table construction.
• Helped remedy calculation issues experienced in tax spreadsheet.
• Reviewed leasing contracts as they arrived to determine additional adjustments needed.

Irving, TX, US

• Segment of MetLife Bank, N.A. Business segment providing servicing options for mortgage, home equity, small business and commercial customers.
• Supervising a number of projects designed to dissolve the originations portion of the home loans business.
• Corresponding effectively across all levels and departments of the company, including internal communication with business directors, IT, call center, operations and governance, as well as external communication with.

Subsidiary of Capital One Financial. Growing business segment providing multiple product offerings for small business banking customers.- Supervised and implemented a wide variety of projects across the small business banking portfolio.- Corresponded effectively across all levels and departments of the company, including internal communication with.

Mclean, VA, US

Subsidiary of Capital One Financial. Growing business segment providing multiple servicing options and product offerings for mortgage, home equity, small business and commercial customers.- Managed and executed a wide variety of projects over multiple lines of business.- Supervised projects across both mortgage and home equity portfolios.- Recognized.

Reviewed business strategy for client looking to better position themselves within the market. - Conducted market research initiative focused on customer need and company perception.- Analyzed data from market research to determine areas of strengths and potential growth.- Presented recommendations centered on prospective changes to reposition company.

Mclean, VA, US

Developed, managed and executed wide variety of projects. - Supervised projects through all aspects of the business cycle, including inception, prioritization, data creation, testing, implementation, validation, and post-implementation review and reporting. - Identified potential projects and completed business case reviewing the cost / benefit analysis.

Privately held retail company that developed an innovative sizing system, to be used across multiple retailers and product lines, for women's apparel.Developed and managed various marketing functions to assist in nationwide launch of clothing line. Key accomplishments:- Organized market research event where participants were given the opportunity to.

Developed and managed various marketing functions to address a variety of client needs. Learned several aspects of advertising industry, including market research, idea generation, advertising development and media presentation. Key accomplishments:- Developed value-added model for customer experiencing difficulties quantifying additional services.

Flagship brand for Macy's, Inc., a publicly held department store chain, with approximate annual revenue of $27B.Developed and executed marketing and promotional plans on the store level, including product placement, incentive pricing and sales force strategies.- Exceeded yearly sales plan by 20 percent for $8M department that included Housewares.

Mba, Business Administration; Marketing And Finance

Bba, Business Administration; Marketing And Economics