Linux System Administrator
Current# Played a key role in building one of the largest Bank of America cloud infrastructures in India.# Proficiently managed CRQs, Workorders, and Incident tickets, ensuring efficient resolution and minimal system downtime &expertly triaged and resolved trouble tickets for devices within the region.# Efficiently create and manage virtual machines on VMware. Utilized VMware tools for virtual server provisioning, monitoring, andtroubleshooting.# Implementing SSL certificates (Using Venafi tool) and configuring iDRAC/ILO web servers to ensure secure communication.# Managing User and Group configuration – Adding , Modifying & Removing.# Automating diverse operational processes using Crontab scheduling & Bash scripting to optimize efficiency and productivity withinorganizational workflows.# Analyze system and application performance using monitoring tools such as Nagios,Datadog, Zabbix & Grafana.# Resolving package installation issues, dependency conflicts, and other RPM-related problems.# Conducted in-depth troubleshooting and resolved linux server issues.# RAID configurations for data redundancy and performance optimization, ensuring data integrity and availability.# Scheduling and automating patch management processes for both Windows and Linux environments utilizing the MSPatch tool.# Competent in hardware troubleshooting and maintenance to ensure smooth operation of IT infrastructure.# Troubleshooting a wide range of technical issues, utilizing intermediate troubleshooting abilities to diagnose and resolve problems efficiently.# Service requests: Tickets regarding changes in the infrastructure, Increase of memory, hard disk, Number of CPUs, and security issues.
