Tailored Itinerary Design: Expertly craft personalized travel packages for individual clients, aligning with their preferences, interests, and budget constraints.Destination Mastery: Showcase in-depth knowledge of global destinations, staying abreast of travel trends, and providing valuable insights for unique and enriching experiences.Client-Centric Approach: Cultivate strong client relationships by understanding travel aspirations, delivering exceptional service, and offering timely and relevant recommendations.Efficient Coordination:Conduct thorough research and seamlessly coordinate logistics, ensuring a smooth travel experience from accommodations to transportation.Sales and Solutions Expertise: Drive revenue growth by upselling premium services and accommodations, exceeding sales targets, and proactively solving challenges for enhanced client satisfaction.Technology Proficiency and Quality Assurance: Leverage technology for efficient travel planning, use industry software, and implement quality control measures to guarantee accurate and satisfying travel arrangements.

Performing duties as an Account Manager on top of driving special projects Drive growth of all strategic accounts and onboard a targeted set of clients Managed the assigned accounts from onboarding to payment collection Grow the order volumes and improve the overall delivery experience by coordinatingwith the product, support teams and city teams Meeting the clients face to face, gaining detailed knowledge about their business andidentifying key areas of improvement Identifying opportunities for additional revenue generation and lead creation forupselling other services provided by Dunzo Quality Metrics : Ensuring that all the key merchant metrics of Dunzo are adhered toand making sure of every order being delivered the way it's supposed to be with nomargin for error Internal Coordination : This involves coordinating with all internal stakeholderswhich include customer support, finance, marketing, supply and other allied teams Aid the acquisition funnel by building a quality pipeline

Feedback Integration :Implement a customer feedback system for Paytm Deals users to rate and review restaurant experiences.Share positive feedback to boost restaurant morale and use constructive criticism for continuous improvement.Exclusive Loyalty Programs :Introduce exclusive loyalty programs offering rewards for frequent Paytm Deals users.Collaborate with restaurants for special promotions, driving repeat business and fostering customer loyalty.

● Account Manager for Top Restaurants in East & South Bangalore● Working with the Retail Sales Team and handling about 60 restaurants aroundBangalore● Helped the restaurant with Business Development and client growth in various dine-in spaces around East & South Bangalore● Responsibilities included : Cross-Selling and Up-selling different products likeDigital banners, marketing, print ads, CRM Software etc● Increased the revenue growth on Dineout platform by 20%-30% for each of myaccounts and ensured they remained consistent in the same● Getting in new restaurants onboard to opt for Dineout services which helps theirrestaurants grow internally and externally through a B2B and B2C models

- On boarding of specific vendors based on choices to increase Foodpanda's Order growth.- Worked closely with data Management team to make sure the supply gap is filled with specific choice of vendors in order to capture the new customers.- Planning different marketing strategy and implementation of these strategy at right place and right time to create demand.- Responsible for Order growth and revenue generation for Assigned area.- Worked closely with delivery team and vendors to reduce the Average delivery time and make sure hassle-free delivery.- Worked upon customer escalation and refund issue and assured smooth functioning.- Worked closely with data Management team to understand current market trends and customer requirements and competitor info.- Determine product pricing and recommend pricing policies based on the type of customers and population in the assigned are