Customer Relationship Management Administrator
Current
Bengaluru, Karnataka, India
- Working on Zoho Bigin – CRM administrative tasks.
- Allocation of a User profile, Role, and page-level access under the profile.
- Maintain, organize, update data in the CRM system to ensure accurate records of customer information.
- Design/implement the process workflow rules as per business requirements
- Design, test, and deploy approved new/changed Forms, Views, Reports, Templates, and Dashboards
- Plan, Test, and deploy approved new/changed Fields, Workflow rules, and solution.