Ensuring that the financials of the branch are under control and the branch adheres to the Know Your Customer (KYC) and Anti-Money Laundering (AML) norms at all times.Providing advisory services to corporate & high net-worth customers on funds management while maintaining relationship with Key Accounts.Responsible for dealing with external and internal auditors and inspections and compliance.Supervising Key Areas including Marketing, Business Channel Development, Team Development, Cost Management, Revenue Generation.Monitoring the branch sales targets, conceptualizing & implementing competent strategies in coordination with the branch and the sales team with a view to penetrate new accounts and expand existing ones for a wide range of financial products & services.

• Ensuring seamless standardized Service to one and all and delivery of immaculate operations in branch.• Ensuring compliance is held high throughout, in all spheres of client service and sales.• Handling Loan against deposits, Lockers & Death Claim settlement for the branch.• Handling legal notices and notices from Govt. Departments, Income Tax etc.• RBI and Income tax reporting.Ensuring proper lobby management in branch.• Keeping track of wait time in branch.• Handling escalations• Grievance handling and Query solutions.• Tax and Investment counseling• Salary processing for corporate customers.