Krishna Kumar Singh Email & Phone Number

Jaipur, Rj, In

Banglore

Bengaluru, Karnataka, India

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.Manages group room blocks and meeting space for average to large-sized assigned groups.Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).Participates in customer site inspections and assists with the sales process as necessary.Empowers employees to provide excellent customer service.Coordinates and communicates event details both verbally and in writing to the customer and property operations.Responds to and handles guest problems and complaints.Uses personal judgment and expertise to enhance the customer experience.Interacts with guests to obtain feedback on product quality and service levels.Interacts with guests to obtain feedback on product quality and service levels.Up-sells products and services throughout the event process.

Jaipur, Rajasthan, India

Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets.Define Groups, meeting & events strategy together with the Commercial Director. Visit the customers with the Sales Manager to guarantee the success of the biggest groups and events.Teamwork and total cooperation with the Sales Managers and Revenue Management to ensure thatthe entire sales process is completed and up to date. Review rates, groups, deadlines and waiting lists.Plan event from start to finish according to requirements, target audience and objectives.Come up with suggestions to enhance the event’s success & coordinate all operations.approve all aspects before the day of the event.Ensure events is completed smoothly and set up to resolve any problems that might occur & analyze the event’s success and prepare reports.

Lonavala

Della Resorts is one of the best wedding resorts in lonavala. offering breathtaking views of picturesque hills as a backdrop overlooking azure blue sapphire water body. Della resorts convention facilities includes one grand ballroom & two small banquet halls as well astwo meeting rooms & landscaped gardens. Total banquet space is of 1.25 lack sq ft which make asideal conference & destination wedding. The venues feature comprehensive support and technologyto cater to the most demanding presentation and communication requirements.Making banquet and sales reservations (including conferences, restaurant) & coordinating withguests for resolving their concerns/ needs. Analyze banquet event orders, communicate effectivelywith team.Monitor and control banquet and sales budget (i.e., labor costs, beverage costs, supplies andequipment's and coordinate with event budgets to maximize revenue and minimize expenses whileproviding quality guest service). Handling Outsourced manpower for banquet functions, which includes casual labors. All activitiesrelated to sourcing vendors for casual labors, managing their budget, daily ordering, and maintainingtheir attendance, verification of their bills on monthly basis.

Jaipur, Rajasthan, India

Manages departmental inventories and assets including par levels and maintenance of equipment.Conducts monthly department meetings with the Banquet captains and associates.Maintains attendance log for banquet associates.Maintains and enforces established sanitation levels.Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.Leads shifts and actively participates in the servicing of events.Interacts with guests to obtain feedback on product quality and service levels.Responds to and handles guest problems and complaints.

Faridabad Area, India

Taking care of Banquet operations having areas featuring 13,000 square feet of space and capable of accommodating up to 1,100 guests for everything from training seminars to once-in-a-lifetime wedding celebrations.Responsible for planning, coordinating and overseeing all catered events at the hotelHandle the tasks of setting all functions and meetings in an appropriate and timely manner while maintaining standards of food, beverage and meeting specificationsPerform the tasks of short and long-term planning and the day-to-day operations of the conference and banqueting departmentProvide assistance to potential guests in areas of organizing functions, ensuring service standards and proceduresMeet with the guests to review the Banquet Event Order and to review any changes, issues to ensure delivery of a quality product.Coordinate activities with other departments to aid increased levels of communication and guest satisfactionHandle the tasks of supervising, leading, and training banquet team including food servers, captains, and support staff towards achieving exceptional guest serviceResponsible for developing innovative decor for banquet function spaceCalculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure paymentMonitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.Co-coordinating between Sales, Banquet Operations and Food Production department.

Gurgaon, India

Crown Plaza Gurgaon having a 224 keys inventory. It has total 25941 sq feet area of meeting space.Responsible of smooth banquet operation.Assuring all event details are executed timely and accurately.Assign staff duties for events.Assisting in office with creating and detailing events.Providing excellent communication with Host and all departments and staff throughout facility regarding event.Communicating service needs to chefs and stewards throughout functions.Total charges for group functions and prepare and present checks to group contacts for payment.Ensure banquet rooms, restaurants, and coffee breaks are ready for service.Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all China, glass, and silver prior to use.Check in with guests to ensure satisfaction.Set tables according to type of event and service standards.Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.Maintain cleanliness of work areas throughout the day

New Delhi Area, India

Leading a Hospital Max Health Care Saket with 500 patient beds as Assistant Hospitality Manager with near about 238 Staff with food & Beverage, Purchase.Responsible for the efficient running of the department in line with Sodexo Food solutions India Private Ltd. Corporate strategies and brand standardsI was the training champion for the site.Conducting training session of the staff, like food safety, fire safety & service.Making training calendar for a quarter of site.Taking briefing of the staff.Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the clientManage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsManage the on-site team including cooks, stewards, cashiers, stores assistants etcStay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameMaintain a record of the daily leftovers; plan and prepare the production based on this dataEnsure that safety and hygiene policy is strictly followed at the siteEnsure QHSE processes are implemented at site with continuous monitoringMaximize company income generation.

Gurgaon, India

This 285 room hotel is the first Pullman in India, under the brand of Accor. It is famous of their technology & Product, major USP is rooftop Speciality Restaurant & highest Ceiling of Ballrooms in Delhi NCR

New Delhi Area, India

This 228 room hotel is the first 5-star in West Delhi, has a range Of Culinary choices with 3 on-site bars and restaurants and a grand ballroom.

Bachelor'S Degree In Hotel Management, Restaurant/Food Services Management, A

Xiith; Inter, Science

Xth, All Subjects