Krishna Mohan Singh Email & Phone Number

Singapore

Singapore, Singapore

 Currently working as an Assistant Manager, Infrastructure at Kuok Group Singapore, responsible for overseeing and managing infrastructure operations, implementing IT projects, collaborating with cross-functional teams, and ensuring reliability. Developed a hybrid cloud infrastructure that allowed for secure data transfer between on-premises and cloud-based systems. Developed detailed engineering plans and designs for various infrastructure projects, resulting in improved safety and efficiency. Implemented a cloud-based infrastructure that improved system scalability and reduced downtime. Utilized cloud computing technologies to reduce overall infrastructure costs by 40% and contributed in ESG. Implemented a cloud-based infrastructure that improved system scalability and reduced downtime.  Led the migration of the company’s IT infrastructure to the cloud, resulting in improved scalability and performance. Analyzed financial data to identify trends, potential risks, and areas for improvement. Implemented a budgeting system that allowed for better tracking of expenses, resulting in reduction in annual costs.  Project Management: Leading and managing IT projects from initiation to completion, ensuring alignment with organizational goals and objectives. Infrastructure Operations: Overseeing the day-to-day operations of the infrastructure, ensuring optimal performance and reliability. Team Collaboration: Collaborating with cross-functional teams to implement and maintain infrastructure solutions, ensuring seamless integration with existing systems. Workflow Management: Ensuring seamless workflow and coordination across different operational functions, optimizing resource utilization.

Singapore, Singapore

 As an AVP – Systems & Cloud Operations at Bank of America Merrill Lynch (Singapore), I was responsible, overseeing and managing systems and cloud operations. My role involved leading a team of professionals, implementing cloud solutions, and ensuring the reliability and security of systems and applications. Root cause analysis process for Problems leading to strategic resolution work on ITIL Change Management, Problem Management, and Incident Management. Developed a hybrid cloud infrastructure that allowed for secure data transfer between on-premises and cloud-based systems. Migrated legacy systems to the cloud, providing customers with a secure and reliable platform for their data and applications. Installed and configured complex customer systems with minimal downtime, resulting in smoother operations and increased customer satisfaction. Leadership: Leading a team of professionals in managing systems and cloud operations, ensuring adherence to best practices and industry standards. Cloud Implementation: Implementing cloud solutions to enhance scalability, reliability, and performance of systems and applications. Security Management: Ensuring the security and compliance of systems and cloud infrastructure, mitigating potential risks and vulnerabilities.

Singapore

▪ As an Operation Manager at Fujitsu Asia Pvt. Ltd (Singapore), I was responsible for overseeing operational activities and ensuring the efficiency and effectiveness of systems and processes. My role involved managing day-to-day operations, implementing process improvements, and ensuring seamless workflow. ▪ Developed and implemented a KPI monitoring system that improved project performance KPI. ▪ Created a budgeting system that improved financial forecasting accuracy. ▪ Developed and trained a team of X employees that increased productivity and implemented a new inventory management system that reduced stockouts. ▪ Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Engage with clients to understand critical, technical, and business requirements. Coordinate planning, development, and documentation to ensure timely deliverables, job/project success and quality. ▪ Monthly Performance review presentation with Customer. Technical requirement and Implementation discussion with required customer and varies team involved with-in. ▪ Migrating more than 1200+ users under Office 365 (Creating On-premises ADFS 3.0, WAP Proxy, AAD Connect Servers and rolling out O365 Package) ▪ Operational Oversight: Overseeing and managing day-to-day operational activities, ensuring efficiency and effectiveness. ▪ Process Improvement: Identifying opportunities for process enhancements and implementing improvements to streamline workflow.

Singapore

Possess a high technical aptitude and a high level of analytical ability. Can work independently, lead or work within a team environment.To configure and implement the dual control logging and monitoring for access control to mitigate the compliance requirement defined by regulators. Establish the process to add/remove the services and server’s in-scope and make sure that process are in place with regular review of audit logs on daily basis.To submit the audit logs for both internal and external auditors on half yearly basis and answer the queries if arises. Responsible for 2nd level support for all server related issues. Handled Major incident, Change, Request management and Coordination with 3rd party application vendor for Vendor issues. Responsible for recovery in the event of system failure.Participated in complete system builds, upgrades, migrations, code deployments and patch management. Implemented security policy and virus protection.Windows Server 2003 & 2008 Administration. MS Cluster configuration and its troubleshooting. Managing and Maintaining Print Servers & File Share Servers. Fixing SEP 11.0 & 12.0, SCCM 2012 and SCOM 2012 (MOM 2007) agents. Active Directory users and groups management. Implementation and Administration of DNS, DHCP and WINS.Maintaining and Managing of DFS servers (Both Standalone and Domain DFS) and its replication. Addition of DFS servers and obsoleting of old DFS servers (old HW).Design the Architecture of VMWare ESXi, Creation, Installation, Managing, Configuration Changes (likes HA, DRS, V-motion and Resource Management & Performance Monitoring), maintenance and deletion of VM’s. Migration of Virtual Server using P2V, V2V, V-motion and Storage Migration.Design Citrix Presentation Server 5.0 & XenApps Administration. Performance Tuning of Citrix Servers and HRP Installation. Configuration of Application and Publishing.

Alexandra Technopark, Singapore

Consolidation of Racks from 22 to 15 Racks using VMware Infrastructure. Site survey for Network Patching and EMC Storage Connectivity. Experience with Microsoft Hyper-V virtualization solutions on Windows 2008 R2. Generation of Weekly, Monthly reports like servers performance, incident, change management and recommendation for current environment. Building knowledge base for various technologies which would aid in easier troubleshooting.Resolved Active Directory, Print Server and Citrix Access issues, User account creations in Active Directory and providing permissions to Shared Project Drives, Creation of Roaming Profile Drives.Engage with clients to understand critical technical and business requirements. Coordinates planning, development and documentation to ensure timely deliverables, job/project success and quality.Working with Pre-sales team on new requirement for the future development of the project.Design the Architecture, Creating standard server build, Updating servers, Citrix servers, ESX and VM’s with latest service packs and hot fixes. Implemented and configured brand new VMWare virtual infrastructure cluster running on Dell Power Edge 2650 servers and an EMC CX300 storage array.Scripted and tested applications in Citrix Edge Sight for Load testing version 3.0 to Load Test for multi-user compatibility in terminal services environment. Experience in Edge Sight Server console to monitor application performance in Citrix Farm.

Changi Business Park, Singapore

Design the Architecture & Installation, Deployment of NetX360 Application into Production and UAT Citrix Servers and troubleshooting the application if any issue arises. Installing, Configuring, Customizing and Troubleshooting of Windows Server 2003 on VMWare Platform & Load Balancing the Application. Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation. Deployed ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.Maintaining & Managing NetX360 Application. Monitoring the Application connectivity and any issue while connecting to Pershing Applications.

Working as Technical Consultant in GCM Malaysia, Kuala Lumpur.Installation of Citrix & Application. Publishing application, Testing, load balancing, Load Balancing. Managing CSG Servers and testing External users. Troubleshooting issues and Managing Users for Citrix Environment.Virtualization Environment, Installation of ESX & ESXi. Disaster Recovery for VM’s & ESX Host from the Backup and VMware Site Recovery Manager. Understanding of SAN Storage, addition of storage to the ESX & vSphare and Capacity Management of Storage. Technical Architecture documentation for POC.Additional responsibilities were to analyze impact of changes post implementation and risk analysis prior to change planning. Performance monitoring of server using HP Tools like OVPA & OVO and Citrix (Access Management Console).Alerts are configured using Microsoft operation manager 2005(MOM) to check all the critical resources like CPU memory and disk space. There are two major tools that are being used are HP SIM and IBM director.Plan, install and deploy a VDI Proof of Concept (POC) environment to evaluate the benefits, performance and scalability of Windows XP hosted virtual desktops. Design and implement a high-availability, high-performance XenApp 6.0 server farm on VMWare ESX hosts, which provides application access to insurance agents across the country

Bangalore Area, India

Installing, Configuring and Troubleshooting of Server OS: Windows 2000/2003/2008 using VI Client, ESX Servers 3.5 and Wintel Administrations.Building a High Availability Environment & Disaster Recovery for Exchange Server 2007 with all the roles (Like CCR & LCR) with Clustering. Assisting various projects in resolving issues impacting production environment on (DFSR) platform.Root cause analysis process for Problems leading to strategic resolution Work on ITIL Change, Problem and Incident Management.Root cause analysis process for Problems leading to strategic resolution work on ITIL Change Management, Problem Management and Incident Management. Performing daily/weekly checks, patch management, troubleshooting issue.Identifying the areas where operations can be automated using Scripting Technologies: VB Script, WMI, ADSI, .Net Framework, VB.NET, and Power Shell.

Mba - It, Information Technology

Activities and Societies: Master of Business Administration in Information Technology.Master of Business Administration in Information.

Bachelor Of Engineering (B.E.), Computer Science

Activities and Societies: Bachelore of Engineering in Computer Science.Information Teachnoloy

Diploma In Electronics, Electrical, Electronics And Communications Engineering

Activities and Societies: Diploma in ElectronicsStudied Electrical, Electronics, Power Electronics, Microcontroller and Microprocessor

Mathematics And Computer Science

Activities and Societies: Schooling