As an accomplished IT professional with over eight years of experience in the hospitality industry, I currently serve as the Manager of Information Technology at Hotel Polo Towers Agartala. My role involves overseeing and managing IT systems and infrastructure to ensure reliability, efficiency, and security, contributing to enhanced operational performance and guest satisfaction.I hold a Jetking certification in hardware and networking and possess proficiency in various Microsoft products and networking tools. My expertise spans maintaining secure IT environments, coordinating with vendors and contractors, and negotiating cost-effective contracts for IT assets.Prior to my current role, I worked as a Lead Support Engineer at Mahindra Holidays & Resorts India Limited, where I further developed my skills in technical support and IT management. My commitment to leveraging IT knowledge to improve hospitality services drives me to continuously seek innovative solutions that enhance the guest experience.