Developed and monitored implementation strategies by creating project schedules and work plans.Designed and implemented robust implementation plans for cross- functional programmes and kept tasks compliant with expected outcomes.Built collaborative working relationships with project teams.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.Analysed customer data to identify opportunities and improve relationships.Developed and shared best practices across company to align with objectives and quality standards.