Krishna Tripathi Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

• Lead strategic projects from concept/definition through planning, execution, and delivery• Develop and measure strategic project success via KPIs• Successfully engage in multiple initiatives simultaneously under tight guidelines• Drive continuous improvement in all relevant business processes• Assess operational workflows on an ongoing basis to ensure the productivity of resources.• Provide leadership and direction to management teams to ensure the effectiveness of operations.• Maintain positive working relationships with existing and new clients with a constant focus on premier customer service in a growth-oriented environment.• Assist and direct the Product Line managers in establishing quality improvement programs to ensure consistent and effective client results.• Ensure that products, services, and functions are in compliance and local regulatory requirements.• Maintain knowledge of respective state eligibility requirements, public assistance / social services programs, and payer reimbursement requirements.• Ability to think analytically to identify qualitative or quantitative trends and take appropriate actions.• Detail orientation, organizational, prioritization, and time management skills.• Takes a proactive role in bringing about change, applying new ways to develop the business through improved management of people and processes.• Liaise with superior to make decisions for operational activities and set strategic goals• Plan and monitor the day-to-day running of the business to ensure smooth progress• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements• Oversee customer support processes and organize them to enhance customer satisfaction• Review financial information and adjust operational budgets to promote profitability• Revise and/or formulate policies and promote their implementation• Manage relationships/agreements with external partners/vendors

Pune Area, India

Operations Management• Oversee day-to-day operations• Design strategy and set goals for growth• Maintain budgets and optimize expenses• Set policies and processes• Ensure employees work productively and develop professionally• Oversee recruitment and training of new employees• Evaluate and improve operations and financial performance• Direct the employee assessment process• Prepare regular reports for upper management• Ensure staff follows health and safety regulations• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)Responsibilities by Function • Manage employment agreements • Verify and report on benefits payments • Review on Inward/outward remittances and monitoring • Play a significant role in long-term planning• Oversee overall financial management• Management of agency budget in coordination with the Director• Monthly Invoicing to funding sources, including calculation of completed units of service• Leadership• Conflict Management• Business Negotiation• Organization• Decision-Making• People Management• Data Entry Skills• Data Processing Skills• Dependable• Reporting Skills• Deadline-Oriented• Budget Development• Payroll & statory• Monthly Accounts • Administration of all IT and OperationsKey Competencies-• Business Management • Statory complainces• Infrastructure Maintenance• Housekeeping Management• Office Management• Vendor Management• MIS preparation• Persuasiveness• Influencing and Leading• Delegation• Team Work• ISO 27001/2013 Auditor• Planning and Organizing• Budget Development• Critical Thinking and Problem Solving Skills• Negotiation• Adaptability• IT Management• Communication• Presentation • Team working • Planning • Problem Solving

Pune Maharashtra

Jul 2013- Manager Operations & BusinessJul 2019 Flightcase IT Services Pvt Ltd.Improve the operational systems, processes, and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Service (Human Resource and Finance), through improvements to each function as well as coordination and communication between support and business functions.Manage and increase the effectiveness and efficiency of Support Service of Human ResourcePlay a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems, and controls. Management of agency budget in coordination with the Director. Monthly Invoicing to funding sources, including calculation of completed units of service. Disbursement of checks for agency expenses. Organization of fiscal documents. Regular meetings with Director around fiscal planning.Supervise and coach office staff on a weekly basis.Develop and manage annual budget Oversee monthly and quarterly assessments and forecasts of an organization's financial performance against budget, financial and operational goals.Managing day to day processing of accounts receivable and payable using QuickBooks, producing reports as requested.

Pune Area, India

Dec 2011- Administration Support and Sr. Business ConsultantJun 2013 Transcom Netowrk Services Pvt Ltd.Leadership - leading teams from different departments to achieve organizational goals. Communication - ensuring that communication is ongoing and effective between different departments. IT - keeping up to date with IT systems in the workplace while having an understanding of emerging technologies. Presentation - Presenting ideas and results to different stakeholders across the business including staff and senior management. Team working - fostering an environment of teamwork to ensure that all products are delivered on time and company goals are met. Initiative - The ability to work alone and take a lead when hurdles arise or when tasks require completion. Planning - staying ahead of the game and ensuring that plans for the future are clearly labeled out for everyone to follow. Problem Solving - adapting to the ever-changing environment and reacting quickly to meet challenges.

Pune Area, India

Nov 2007- Administrative OfficerNov 2011 @Home – A Division Of Nilkamal Ltd.HR, Accounts, Legal, Projects DC (Distribution Centre, IT Department, Vendor Management, Event Management, Security, Housekeeping, Assembler’s / Loader’s, Travel Management, Cafeteria, Management, Office management, HR, Accounts, Legal, Projects DC (Distribution Centre, IT Department, Vendor Management, Event Management, Security, Housekeeping, Assembler’s / Loader’s, Travel Management, Cafeteria, Management, Office management.

Pune Area, India

Jul 2006- Head CashierOct 2007 Future Group – Pantaloon Retail India Ltd.Complied with federal, state and company policies, procedures and regulations. Trained new employees and demonstrated proper procedures. Demonstrated proper knowledge of company policies along with product location. Successfully met weekly quota.

Master Of Business Administration (M.B.A.), Operations Management And Supervision, 2Nd

Activities and Societies: Operational Management System & Human BehavioralMaster Degree In Operations Management & Human Behavioral

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies, 2Nd

Activities and Societies: Social Science & EducationSocial Science & Education

Hsc, Physics, Chemistry, Mathematics, 2Nd

Activities and Societies: Physics, Chemistry, MathematicsPhysics, Chemistry, Mathematics

Ssc, Science, 2Nd

Activities and Societies: SCIENCEScience