Krishna Patel Email & Phone Number

Charleston, SC, US

India

• Identified, defined, documented business needs, and provided IT solutions in an Agile environment.
• Designed and developed Use Cases, Activity Diagrams, Process Flow Diagrams, Sequence Diagrams using Business Process Modeling techniques.
• Demonstrated strong analytical skills through the identification, documentation, and translation of business needs into functional and technical requirements.
• Successfully engaged with internal and external customers to elicit and drive requirements using various techniques such as interviews, document analysis, and business process modeling.
• Worked closely with Lead Business Analysts and Product Owners to ensure business requirements were aligned with functional and technical requirements.
• Conducted introductory calls and meetings to identify business challenges, building relationships and trust with stakeholders.

India

• Controlled the integration requirements between different systems, highlighting any dependencies and impacts.
• Collaborate with the relevant teams including vendors to investigate reported issues/problems, identify root cause/impact and coordinate with development to get it fixed.
• Developed and presented documents, presentations, and other materials to support decision-making processes.
• Supported Business Leads with project activities including creating and archiving project documentation as applicable.
• Collaborated with stakeholders and technical team to develop and implement strategic plans for a better business model.
• Participated in daily Agile sessions with the IT teams.

Master Of Science In Management, General Management, A

Bachelor Of Commerce - Bcom, Advance Accounting And Auditing