Krishnakumar R Email & Phone Number

Bangalore Urban, Karnataka, India

• Tatasky(Projectduration:April2012 – March2013) Platform:Siebel7.7Tata sky provides transformational technologies and services that are shaping a new age of high definition television relay. Headquartered in Hebbal.
• Worked on Order Management Module of Tata sky
• Worked on CR’s and Internal fixes
• Worked on Workflows, DVM’s
• Worked on e Scripting
• Experience includes Siebel Configuration, Customizing Workflows and Scripting Modules CMEC (Child Maintenance and Enforcement Commission)(Project duration: October 2011 – April2012)Platform: Siebel8.1The Commission is.

Bangalore

•  GE Healthcare, Europe(Project duration: March 2010 - March 2011)Platform: Siebel8.0Designation: Siebel DeveloperRole: DeveloperGE Healthcare provides transformational medical technologies and services that are.
• Monitored and provided fixes for defects raised through clarify for FCCC’s.
• Find the root cause and provide immediate and stable fixes for prioritized tickets raised in production.
• Closed Error Service requests as per SLAs.
• Provided support to the Product Support team.
• Provide support to the development team during release activities.

Delhi, India

•  NetApp(Project duration: June 2009 - February 2010)Platform: Siebel7.5Designation: Siebel AnalystRole: Technical Support EngineerNetApp is a proprietary computer storage and data management company. NetApp provides a.
• Monitored and provided 24/7 L2 application support to the end users using Remedy
• Find the root cause and provide immediate and stable fixes for prioritized tickets raised in production.
• Closed Error Service requests as per SLA and actively participated in quarter ending calls.
• Interacted with end users to resolve tickets and Coordinated Off-shore & Onsite teams on regular basis
• Provide support to the development team during release activities.

Mumbai, Maharashtra, India, Chennai, Bangalore

•  Telstra(duration: April 2006 - Nov 2007)Platform: Siebel7.8Designation: Software EngineerRole: Programmer, Configuration ManagerThe solution will deliver capability to support Telstra's fixed wire line voice & data.
• Analysis, design and development for Siebel Marketing, Partner Manager and Partner Portal applications
• Worked on Siebel Configuration, Scripting Module & Workflows
• Module lead for Campaign execution during functional design phase
• Performed Migration and Base lining of Siebel Objects from Development to Assembly Testing Environment
• Performed Assembly testing and Integration testing for OrderManagement for Call Center application

Mumbai, Maharashtra, India

I got offer from Larsen and Toubro Infotech Bombay, which was my first Job Offer from a MNC offered on 18 December 2004

Kerala, India

Visual basic trainer

M.C.A 2004 Batch, Computer Science

B Level Computer Science 2000 Batch, Computer Science