• Directed a team of over 100 finance and accounting specialists, ensuring the delivery of financial and accounting services including Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R) as well as Banking, Treasury, and Cash Management functions.• Managed service delivery for a diverse portfolio of clients across Insurance, Healthcare, and Banking & Financial Services sectors.• Spearheaded setting up and managing the billing process for one of our US based technology… Show more • Directed a team of over 100 finance and accounting specialists, ensuring the delivery of financial and accounting services including Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R) as well as Banking, Treasury, and Cash Management functions.• Managed service delivery for a diverse portfolio of clients across Insurance, Healthcare, and Banking & Financial Services sectors.• Spearheaded setting up and managing the billing process for one of our US based technology company.• Achieved seamless service delivery, surpassing service level expectations through strategic oversight.• Spearheaded process standardization and automation initiatives, resulting in a remarkable 15% increase in productivity.• Nurtured robust stakeholder relationships, identifying growth opportunities and paving the way for continuous improvement.• Executed impactful automation projects, including reconciliation and AP workflow tools, AR work allocation tool, and RPA for AP invoice processing.• Realized a substantial 20% increase in productivity through RPA automation, showcasing a commitment to efficiency.• Implemented process standardization initiatives, resulting in an additional 15% productivity benefit.• Spearheaded a cost reduction initiative by converting paper invoices to digital format, resulting in over $125k in savings and highlighting fiscal responsibility.• Implemented the reconciliation workflow tool, contributing to increased internal controls and financial integrity.• Collaborated seamlessly with solution, pricing, transition, and digital transformation teams, resulting in tangible business growth and enhanced process efficiencies.• Played a pivotal role in establishing finance shared services for major insurance and healthcare clients, contributing significantly to organizational success. Show less

• Transitioned and stabilized AR cash application and reconciliation processes.• Implemented an Excel VBA automation that significantly reduced processing time, winning the first prize at the regional level simplicity contest conducted by Philips.

• Managed Accounts Payable, Accounts Receivable, General Ledger, and Treasury and Cash Management processes.• Led various process improvement initiatives resulting in time and cost savings.