Krishnakumar V. Email & Phone Number

Ernakulam, Kl, In

Ernakulam, Kerala, India

Cyrix is one of India's largest healthcare solutions providers, delivering a comprehensive range of high-quality Medical Equipment across India and Abroad.

Kochi, Kerala, India

BestDoc Technology is a software product company that works in a SaaS model with a range of products to enhance the patient’s experience in the hospital. BestDoc has a variety of products that help digitize the operational activities of doctors, hospital staff, and management and enhance the overall patient experience during their visit and admission to the hospital. For the past 1 year, I was assigned additional responsibilities including business development, pre-sales, sales, negotiation and deal closure along with client relation management, implementation, customer success, product adoption, customer support, upselling & and cross-selling.Achievements 1. Signed 15 deals in a single financial year and 80% of those accounts renewed the subscription in the subsequent financial year2. Managed to achieve 75% to 80% of targets set for every quarter in the last 3 years. This includes new signups and renewals.

Kochi, Kerala, India

BestDoc Technology is a software product company that works in a SaaS model with a range of products to enhance the patient’s experience in the hospital. BestDoc has a variety of products that help digitize the operational activities of doctors, hospital staff, and management and enhance the overall patient experience during their visit and admission to the hospital. At BestDoc, I started my job with responsibilities including client relation management, implementation, customer success, product adoption, customer support, upselling & and cross-selling.Achievements 1. Continue to handle 50 plus clients in Kerala and Tamil Nadu region for the last 3.5 years with 90% renewal every year2. Able to consistently maintain the NPS score of 75% to 80% in Kerala in the last 6 quarters.3. Managing a team of 15 members that included two operation leads, one implementation executive, nine customer experience executives and three customer support executives in the Kerala region.

Kochi, Kerala, India

Muziris Softech (P) Ltd, is a 22-year-old software product based in Kochi, Kerala. At Muziris, I handled the business development, client relation management and customer support of Muziris Healthcare Information System for five years.My responsibilities include business development (pre-sales, prospect qualification, product demonstrations, proposal submission, negotiation and deal closure), client relation management (new requirement gathering, documentation of requirements, user-level testing of requirements before release and implementation) and client support (identification of the issue, reporting the issue internally, communicating to the client once the issue is resolved etc). Achievements 1. Managed to bring in consistent revenue by handling change requests from a medical college hospital in Kerala.2. Able to introduce Muziris Healthcare Information System to 150 plus hospitals in South India and converted 7 of them to the negotiation and deal closure stage. 3. Gathered requirements from 100 plus hospitals for building a successful HIS product version 2.0.

Kochi, Kerala, India

Naico I.T.S. is a technology company based out of Kochi. I was handling the presales, sales, and marketing of Naico’s flagship product Aflex Archive. AflexArchive is a document archival solution, that mainly helps organizations to convert hard-copy paper documents to a digitized format. My responsibilities include the identification of new leads, qualifying prospects, taking product demos, requirement gathering, proposal preparation, negotiation and deal closure. Achievements 1. Able to introduce Naico’s flagship product to 35 plus organizations in the United Arab Emirates and converted 4 of them to the negotiation and deal closure stage. Finally, managed to sign a deal with one of the hospitals in Ajman, which was the first client of the Aflex Archive

Cochin Area, India

Millennium Infologic is IT, ITES and consultancy services firm based in Cochin. I was handling the role of a business analyst, who primarily interacts with the client and understand the requirement and transfer the knowledge to the development team.

Chennai Area, India

Prodex Technologies is Software Development Company based in Chennai, India. I was responsible for the e-Marketing of software product “e-Grabber Lead Finder” using internet marketing channels.

Pgdm, Marketing,Systems And Operations, A

Activities and Societies: Was the Secretary of Systems Forum called Chips N’ Nuts in SCMS - Cochin, 2008-’09.

B-Tech, Information Technology

Activities and Societies: Was the Coordinator of IT Fest called as ITITUDE 2003 at CUSAT, 2001-’05. Have won several prizes for acting.

Pre -Degree, Science

S.S.L.C, Science

Activities and Societies: Was the cricket team captain at the school level, 1995 -’97.