Krishna Prasun Email & Phone Number

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

College/University Internal ExamsPortfolio Management:Grew personal portfolio by 258.50%, from 47.39 lakhs to 2.70 crore, achieving the highest growth among KAMs in FY 2022-2023.Conducted performance reviews and implemented growth strategies.Client Acquisition and Development:Created 20 new Fat Heads and 5 new Daddy Fat Heads, expanding the client base.Acquired 14 organizations, resulting in a GMV of 51.5 lakhs till June 2023.Achievement… Show more College/University Internal ExamsPortfolio Management:Grew personal portfolio by 258.50%, from 47.39 lakhs to 2.70 crore, achieving the highest growth among KAMs in FY 2022-2023.Conducted performance reviews and implemented growth strategies.Client Acquisition and Development:Created 20 new Fat Heads and 5 new Daddy Fat Heads, expanding the client base.Acquired 14 organizations, resulting in a GMV of 51.5 lakhs till June 2023.Achievement Monitoring:Achieved a weighted average rate of 112.70% till June 2023, consistently surpassing targets.Financial Integrity and Recovery:Recovered 23.38 lakhs from creators involved in pricing malpractices, ensuring financial discipline.Organizational Growth:Implemented growth strategies, achieving an average organizational growth of 110%.K12 Core (School Boards, College Entrance, Engineering Entrance, Medical Entrance)Revenue Generation:Generated 5.75 crore in revenue over 9 months, the highest by any KAM in the ecosystem.Continuously identified and implemented revenue enhancement opportunities.Rate Improvement:Revised take rates for 30 organizations, increasing from 5.2% to 6.7%.Innovative Revenue Models:Onboarded 54% of clients to the AI convert platform via WhatsApp, generating 37.5 lakhs in revenue within 10 months.Developed and implemented new revenue models to diversify income streams.Product Upselling:Upsold products like DIY and IOS WL app, generating an additional 90 lakhs.Created tailored upselling strategies to meet client needs.Publishing and Logistics:Established a publishing and logistics channel, generating 1.5 crore by meeting the market presence needs of educators and creators.Managed end-to-end processes for smooth operations and client satisfaction. Show less

Noida, Uttar Pradesh, India

Account Milestones: Successfully transitioned 367 organizations to category teams by helping them reach their first milestone worth INR 10,000, with an average order value (AOV) of INR 500.Customer Satisfaction: Maintained a quarterly average Net Promoter Score (NPS) of 8.89.Revenue Generation: Achieved a gross merchandise value (GMV) worth INR 9 crore with a base of 120 educators.Content Marketplace Revenue: Generated a GMV of INR 4.5 lakhs from the content… Show more Account Milestones: Successfully transitioned 367 organizations to category teams by helping them reach their first milestone worth INR 10,000, with an average order value (AOV) of INR 500.Customer Satisfaction: Maintained a quarterly average Net Promoter Score (NPS) of 8.89.Revenue Generation: Achieved a gross merchandise value (GMV) worth INR 9 crore with a base of 120 educators.Content Marketplace Revenue: Generated a GMV of INR 4.5 lakhs from the content marketplace.Client Retention: Improved the activity rate of churned clients from 18.2% to 56.8% within six months, achieving a 75% renewal rate quarter on quarter. Show less

Ranchi, Jharkhand, India

Ensured optimal platform usage and subscription renewals for clients.Conducted daily meetings with clients in the designated area to enhance satisfaction and identify opportunities for upselling and cross-selling.Increased daily active users from 10% to 79.8% and upsold products worth ₹650,000 with an average order value of ₹25,000.Achieved a 90% quarterly renewal rate.Revived 20% of clients from the churned base in the designated city.

Ranchi, Jharkhand

I closely worked with the Sales and Marketing Team, contributing to spreading the BYJU'S way of learning in my designated city. As part of a team of go-getters, I was responsible for mentoring and sales in the designated zone. My key responsibilities included:Contacting potential customers (parents and students) to set up meetings.Counseling students on learning pedagogies and the BYJU'S personalized learning journey.Taking up revenue responsibility and ensuring product… Show more I closely worked with the Sales and Marketing Team, contributing to spreading the BYJU'S way of learning in my designated city. As part of a team of go-getters, I was responsible for mentoring and sales in the designated zone. My key responsibilities included:Contacting potential customers (parents and students) to set up meetings.Counseling students on learning pedagogies and the BYJU'S personalized learning journey.Taking up revenue responsibility and ensuring product retention for a specified period.Through these efforts, I achieved a revenue worth INR 12.8 lakhs. Show less

Ahmedabad Area, India

Manage large amounts of inbound and outbound contacts in a timely mannerIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative… Show more Manage large amounts of inbound and outbound contacts in a timely mannerIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets Show less