Krishna Kumar V Email & Phone Number

Chennai, TN, IN

Chennai, Tamil Nadu, India

• Working as salesforce Business Analyst, handling all the client interactions, leading Discovery Calls, leading BRD Development Procedures, Leading the Development from scratch till Production Live HyperCare Support.
• Single handedly managed multiple projects as a BA/PM throughout complete lifecycle of projects
• Worked as an outsourced Business Analyst for a Canadian based Asset Management Company
• Conducted multiple Demo, Training and Q&A sessions for large end user/client (150+) groups.
• Created documents/presentations such as RFP, TDD, FRS, UAT Test Scripts, Project Go-Live, Project Success Story and Weekly Status Decks.
• Conducted thorough reviews of business requirement documents, identifying potential gaps and inconsistencies, and suggested improvements for enhanced project clarity.

Noida, Uttar Pradesh, India

• Fostered cross-functional collaboration to align business and technology needs across diverse teams within the organization.
• Presented innovative solutions tailored to meet specified requirements and address identified needs effectively.
• Conducted comprehensive meetings with business stakeholders to gather functional and non-functional requirements for Salesforce technology enhancements and projects.
• Produced a variety of documents including requirements management plans, business requirements, and functional requirement documents to guide project development.
• Contributed to User Acceptance Testing (UAT) efforts, refining business processes and ensuring seamless functionality.
• Analyzed user requirements, conducted impact analysis, and meticulously documented system requirements to guide development efforts.

Chennai

• Successfully migrated large data from SAP to Valproc for procurement department for one of the world largest real estate company worth $650Bn taken over few assets worth $2Bn in India.
• Integrated the Valproc to Yardi for payments by finance and necessary dashboard updates to the higher management team.
• Reduced the purchase requisition to purchase order process from 90 days to 17 days was the great achievement.
• Supported the develop team for B2C app for the Co-working space management system.
• Took additional responsibility of Scrum Master & created User Stories, conducted Sprint Planning, Sprint Retrospective and Daily Stand-Up Meetings along with managing Jira Sprint Boards.

Chennai, Tamil Nadu, India

• Managed Salesforce application user profiles, roles, permissions and validation rules.
• Developed workflow rules, process builders, lightning flows and approval processes for automating functionalities.
• Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.
• Built various reports and Report Folders to assist managers to better utilize Salesforce.
• Configured various dashboard per requirement of the user and imported data via the Data Loader.
• Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships, Validation Rules and Formula Fields to the Custom Objects.

Chennai, Tamil Nadu, India

London Area, United Kingdom

Udaipur, Rajasthan, India

Chennai, Tamil Nadu, India

Master Of Business Administration - Mba, Hotel, Sales, Marketing & Consumer Behavior, First

Completed 3 years Master of Business Administration course from Annamalai University specialized in Hotel Management, Sales, Marketing and.

Diploma Of Education, Hotel, Motel, And Restaurant Management, Honors

Wset Level - 2, Wine Steward/Sommelier