•Working as salesforce Business Analyst, handling all the client interactions, leading Discovery Calls, leading BRD Development Procedures, Leading the Development from scratch till Production Live HyperCare Support.• Single handedly managed multiple projects as a BA/PM throughout complete lifecycle of projects•Worked as an outsourced Business Analyst for a Canadian based Asset Management Company•Conducted multiple Demo, Training and Q&A sessions for large end user/client (150+) groups.•Created documents/presentations such as RFP, TDD, FRS, UAT Test Scripts, Project Go-Live, Project Success Story and Weekly Status Decks.•Conducted thorough reviews of business requirement documents, identifying potential gaps and inconsistencies, and suggested improvements for enhanced project clarity.•Implemented robust testing procedures, reducing post-deployment issues and enhancing client satisfaction.•Mentored and coached junior team members, fostering their professional growth and contributing to a more skilled and efficient team.•Provided clarifications to developers and QAs in resolving defects and collaborated with developers to ensure build is as per requirements.

• Fostered cross-functional collaboration to align business and technology needs across diverse teams within the organization.• Presented innovative solutions tailored to meet specified requirements and address identified needs effectively.• Conducted comprehensive meetings with business stakeholders to gather functional and non-functional requirements for Salesforce technology enhancements and projects.• Produced a variety of documents including requirements management plans, business requirements, and functional requirement documents to guide project development.• Contributed to User Acceptance Testing (UAT) efforts, refining business processes and ensuring seamless functionality.• Analyzed user requirements, conducted impact analysis, and meticulously documented system requirements to guide development efforts.• Maintained the quality and completeness of System Use Cases/Business Requirement Documents (BRDs) to ensure accurate project documentation.• Gathered requirements throughout various stages of the Software Development Life Cycle (SDLC), ensuring alignment with project objectives.• Facilitated and led group discussions, such as Joint Application Development (JAD) sessions, to gather requirements and foster collaboration.

•Successfully migrated large data from SAP to Valproc for procurement department for one of the world largest real estate company worth $650Bn taken over few assets worth $2Bn in India.•Integrated the Valproc to Yardi for payments by finance and necessary dashboard updates to the higher management team.•Reduced the purchase requisition to purchase order process from 90 days to 17 days was the great achievement.•Supported the develop team for B2C app for the Co-working space management system.•Took additional responsibility of Scrum Master & created User Stories, conducted Sprint Planning, Sprint Retrospective and Daily Stand-Up Meetings along with managing Jira Sprint Boards.

•Managed Salesforce application user profiles, roles, permissions and validation rules.•Developed workflow rules, process builders, lightning flows and approval processes for automating functionalities.•Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.•Built various reports and Report Folders to assist managers to better utilize Salesforce.•Configured various dashboard per requirement of the user and imported data via the Data Loader.•Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships, Validation Rules and Formula Fields to the Custom Objects.