Manage a team of writers, graphic designers and web designers with the goal of producing high quality content surrounding cyber security and infosec training.Copy edit articles, create and assign article briefs, write articles, manage publication schedule.

Built and maintain company website. In-office networking/workstation support. Update inventory, client and vendor databases. Take sales calls from customers and liaise with suppliers/vendors. Assist customer in identifying parts, create quotes, and maintain invoice and purchasing registers.

Worked with union executives from a wide range of fields including education, medicine, social work, transport, public service/government employees and skilled trades. Met with clients at the start of every project to discuss their needs, usually involving websites with member’s section, social media strategy, IT and email services, and unique projects such as app development, video editing and campaigns.Held bi-weekly phone calls with clients to discuss updates and new… Show more Worked with union executives from a wide range of fields including education, medicine, social work, transport, public service/government employees and skilled trades. Met with clients at the start of every project to discuss their needs, usually involving websites with member’s section, social media strategy, IT and email services, and unique projects such as app development, video editing and campaigns.Held bi-weekly phone calls with clients to discuss updates and new projects. Would meet clients both formally in office and treat clients to dinner to pitch new services and brainstorm plans to improve their brand.Led a team of writers, web designers, programmers and graphic designers. Set productions schedules and project milestones. Held weekly staff meetings and project post-mortems. Show less

Wrote articles primarily focusing on Canadian laws and technology as they related to small businesses and business owners. Acted as point of contact for freelance writers. Copy Editor. Managed publication schedule. Managed social media accounts.

Held training sessions with clients, both in person and through screen-share, on our different proprietary software – primarily website management and database CMS.Wrote technical manuals and user guides for our software suites. Acted as main point of contact for customer technical support.Liaise with customers throughout web development projects to ensure the project is meeting their expectations and pass client notes to designers/developers during production.Performed… Show more Held training sessions with clients, both in person and through screen-share, on our different proprietary software – primarily website management and database CMS.Wrote technical manuals and user guides for our software suites. Acted as main point of contact for customer technical support.Liaise with customers throughout web development projects to ensure the project is meeting their expectations and pass client notes to designers/developers during production.Performed both front and back-end testing prior to launch. Show less

Reporter for both Toronto and National News Sections. Tracked trending news. Sought out sources/witnesses for interview and developed relationships with contacts in various public offices, including political, law enforcement and public health.

Reporter for several sections including crime, politics and human interest. Copy editor and assignment editor.

Managed company social media accounts including Facebook, Twitter, Tumblr and Instagram. Created and shared news and media relating to heavy metal and punk music both in Canada and worldwide. Organized promotional concert, including booking venue, creating performance schedule, managing schedule backstage and booking dancers/additional entertainment.

Built and setup office computers, hardware installation and upgrades, network mapping, running Ethernet cabling, software upgrades, help desk.

Assisted in the design of client websites, creation of webpages, templates and site maps, updated website content, researched client’s competitors and competitors’ websites, edited and updated websites.