Kris Rapp Email & Phone Number

Los Angeles, California, United States

Orchestrating property management and P&L performance across 8 Los Angeles and Orange County commercial workplace locations to deliver best-in-class member experience.

Los Angeles, California, United States

Leading Homestead’s mission is to help Los Angeles homeowners build beautiful, affordable ADUs by creating the simplest possible process to take on the burden of building an ADU—from financing, through design, construction and property management—giving homeowners a clear path to property development that empowering them to help California's housing crisis.

Los Angeles, California, United States

• Lead a multi-unit management team: hire and develop 35 team members across 8 locations, generating $24M in annual revenue while delivering a seamless member experience within $16M operating budget.
• Scale LA market to be the second largest in the global fleet by expanding and launching 4 new locations in DTLA within one year.
• Pioneer a new retail experience by building the financial model and programming proposal for premier event spaces, culminating in 150k in annual revenue within the first year.
• Adapt commercial workspaces, service offerings, and member experience playbook to meet unique market demands for media / entertainment businesses by collaborating with design, construction, and sales to launch.

Los Angeles County, California, United States

• Built and scaled on-boarding and ongoing learning programs to integrate 200+ new employees across multiple regions.
• Strategically advised senior leadership and deployed talent management techniques to ensure regional performance metrics for operational standards, employee retention, and skill development are achieved at ~95%.

Culver City, California, United States

• Managed multifunctional team of 3 to deliver optimal operations, vibrant member experience, and peak profitability in Downtown LA.
• Opened 4th location with record 45% pre-sales occupancy and sustained 100% occupancy for more than 8 months.

Portland, Oregon

• Designed and executed regular and seasonal email marketing campaigns to enhance brand experience online and drive traffic to retail & e-commerce.

Dundee, OR

• Scaled digital hospitality to inspire brand loyalty and convert clicks to sales for three distinct lifestyle products. Managed full website redesign & e-commerce overhaul, deployed elevated email campaign, and social.

Seattle, WA

• Web Content Specialist: created a broad series of video tutorials and commercial content for multi-platform flagship apps, driving consumer education & sales.
• Spokesperson: creating and presenting workshops, educational content, marketing collateral & press materials at trade shows and industry conferences.

Los Angeles, CA

• Launched FastCast product; managed all aspects of development, from planning & documentation to adoption; direct product support for top casting professionals and key entertainment industry stakeholders.
• Training & Development; delivered products to market, providing hands-on/phone training, and creating instructional materials for users.

Beverly Hills, CA

Tailoring every intricate detail of the V.I.P. guest experience from customizing social and business schedules to commanding vast retention of relevant local and national information / resources.Introduced 'Concierge Assistant' software to streamline workflow.

Laguna Beach, CA

Trained in fine Hospitality Management with emphasis in 5 Star Standards. Assisted in implementing ‘Star Guest’ CRM training.

DMV Certified Traffic InstructorWeb Admin; supervision of online traffic violator's course. Duties include: QA, Billing, Customer Service, and Technical Support

Photography

Coursework Completed Towards Bachelors Degree, Communication And Media Studies