Hi there! I'm Kris, and I've been a proud member of the Erie team since 2014. My journey began in food service before I found my passion in the dynamic call center environment. Over the past decade, I've immersed myself in every call center department at Erie, honing my skills and earning recognition as Confirmer of the Year in both 2019 and 2020.Driven by dedication and a strong work ethic, I quickly climbed the ranks to become a supervisor within just 2.5 years, overseeing a team and ensuring top-notch quality control for confirmation processes. On average, I confirm 40 appointments daily, showcasing my commitment to excellence and efficiency.My expertise extends beyond confirmation to include stellar soft skills such as effective communication, meticulous quality control, and superb organization. I'm proficient in Microsoft Office, Excel, and Salesforce, leveraging technology to streamline operations and drive results.I believe in continuous growth and development, both personally and professionally. Leadership development is a key aspect of my journey, as I strive to inspire and empower those around me to reach their full potential.Let's connect and explore how my experience and skills can contribute to mutual success!