Kris Harrison Email & Phone Number

San Francisco, California, Us

Leading Integration Services product teams for the Salesforce Platform - Core SOAP/REST/Bulk APIs, Platform Events, Change Data Capture, Event Bus Runtime, Pub/Sub API, Event Relay w/ AWS, Salesforce Connect, External Services, Private Connect w/ AWS, and Named Credentials. Also product lead for Salesforce's nextgen API Platform.

San Francisco, California, Us

API Experiences on the Salesforce Platform, including the REST, SOAP, & Bulk APIs that enable customers and partners to work with core data, as well as defining & integrating declarative building blocks with External Services.

San Francisco, California, Us

Led Splunk's product management team focused on continuous improvement of Splunk's developer experience and thriving ecosystem of data-driven applications. Managed all aspects of the Splunk Developer Cloud private beta program (https://www.splunk.com/blog/2018/10/03/new-for-developers-splunk-developer-cloud-more.html), empowering developers to build a new class of applications on top of the company's new cloud-native, microservices-based data platform.

San Francisco, California, Us

Commerce Platform & APIs: • Product leader on platform modernization that reduced time-to-market for new features by 2x via adoption of cloud-native technologies. APIs and platform strategies enabled faster innovation through more efficient internal software development and enhanced integrations with 3rd party partners.• Managed overall API roadmap, designed new capabilities, and advised product teams to thrive in a domain-based microservices framework.• Implemented API solutions for data syndication and enablement of key digital marketing programs (e.g. Google Shopping). APIs power iOS & Android shopping apps, enable AI-driven personalized marketing, support $85MM+ China e-commerce business, and supply data to 10+ Franchise websites.• Guided project teams to successful implementations of Salesforce Commerce and Service Clouds, representing APIs.Consumer Digital:• Redesigned e-commerce experiences to be “mobile first” and implemented a responsive web design platform; digital content and features now render with ideal layouts for all devices. Simplified architecture via migration off separate mobile platform, achieving $1.5MM savings.• Launched Customer Wi-Fi in stores, unlocking $4MM annual earnings through amplified digital marketing. Orchestrated first A/B test of in-store technology to prove impact of Wi-Fi service.• Conducted ideation workshop to define disruptive next generation omni-channel shopping concepts; Division President leveraged content for strategies that catalyzed $500MM of omni-channel growth.• Led effort to redesign and re-architect website navigation, keyword search, and core shopping tools (e.g. size filter). Keyword search used in 15% of online sessions; filtering tools drive higher conversion.

New York, Us

Drove shopping experiences across the NOOK ecosystem’s devices and mobile clients, including the digital experiences supporting a proprietary tablet app store where programs from thousands of global developers were sold. As a member of BN.com’s Kids & Lifestyle team, launched “B&N Kids Club” multi-channel loyalty program that offers customers incentives to shop in stores.

New York, Us

Managed company’s four-member team overseeing giggle’s e-commerce and blog properties. Led strategic initiative to migrate digital business onto a new commerce platform.

San Francisco, California, Us

Managed team of four product managers within the e-commerce division of the company. A founding member of the company’s Product Management organization, served as a thought leader and high performer during the launch and expansion of the company’s multi-brand international e-commerce platform and businesses.

Dublin 2, Ie

As a member of the firm’s Information Management practice, provided subject matter expertise and supervised two resources during the implementation of a new content management system that facilitated the approval and publication of articles to the USDA.gov website.

Armonk, New York, Ny, Us

Information technology consultant and engineer in the Portals, Content, and E-commerce practice. Developed expertise in web development, e-commerce, and enterprise content management concepts and processes. Client engagement highlights included a tax content management initiative at PricewaterhouseCoopers and an end-to-end e-commerce re-platforming at Gap Inc.

Key contributor and subject matter advisor on numerous systems implementations projects focused on digital content management and workflow solutions, serving a diverse client base in the retail, telecommunications, and pharmaceutical industries.

B.S.B.A., Major: Information Systems; Minor: History

Center For Executive Education, Certificate In Product Management