Krissy Gray Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky, United States

- Work with contracts associated with University of Kentucky researchers. - Provide consultation and data query services to researchers utilizing UKHC clinical data.- Design, test, implement, and maintain data collection and reporting systems to support research activities using complex database statistical methods.- Develop utilities and complex SQL queries for data extraction and reporting as well as perform data conversions from several data sources. - Write code and stored procedures to interface data from multiple data sources and build reports containing a wide range of specifications, from novel concepts to rigid formats.- Provide technical expertise in data models, and database and queries for clinical and academic researchers- Quality assurance and data integrity testing- Provide counts and feasibility numbers for potential research - Navigate multiple databases to identify and extract specific data per client request- Lead client consultations, document projects, and create custom code to extract required data- Follow strict HIPPA and privacy compliance regulations regarding PHI and PII- With oversight from team members, perform basic database quality control and performance analysis- Provide revision of database extracts during specified project time frame and provide customer support navigating zipped data files for client extracts- Securely zip data extracts with an encrypted password, provide data via encrypted services, and utilize multiple contact methods to ensure safety and privacy of all PHI and PII- Provide timely and accurate progress information to project status reports

Lexington, Kentucky, United States

- Research, document, and troubleshoot technical and software issues for Development escalation- Data review, entry, validation, and cleanup- Build, review, validate, and edit reports- Research and provide detailed business process analysis- Create technical support specification and documentation- Create process specification and documentation- Software testing and result analysis- Software configuration- Quality assurance and data integrity testing- Analyze business process for efficient reporting and data management- Structured organization skills to meet strict timelines- Lead internal meetings and organize assignment handoff- Present onsite and web training to internal staff- Create design and functionality requirement documentation for new software selection- Lead expectation management discussions with clients and stakeholders- Design implementation process for software rollout- Create client customer support process- Experience leading projects and tracking progress- Led budget creation, management and projection- Grant writing and reports– secured over $400,000 in funding during first two years

Lexington, Kentucky Area

- Present on site and web training to both internal staff and external clients- Lead meetings and organize assignment hand-off- Review, validate, and edit reports and client data- Build, review, validate, and edit Excel spreadsheets- Maintain strict deadlines - Manage Operator queue for client support by answering calls and creating/directing tickets- Manage client customer support calls, tickets, and emails- Customize, edit, and create documents in DevExpress based platform- Research and trouble shoot reported issues- Database review and validation- Lead client conference calls and meetings- Track, report, and manage project progress- Provide coaching and guidance for newly migrated clients during database implementation and configuration- Organize small scale events and coordinate details such as schedules and catering- Work in multiple modules of the software to perform tasks

Lexington, Kentucky Area

- Present on site and web training to both internal staff and external clients- Lead meetings and organize assignment hand-off- Review, validate, and edit reports and client data- Build, review, validate, and edit Excel spreadsheets- Maintain strict deadlines - Manage Operator queue for client support by answering calls and creating/directing tickets- Manage client customer support calls, tickets, and emails- Customize, edit, and create documents in DevExpress based platform- Research and trouble shoot reported issues- Database review and validation- Lead client conference calls and meetings- Track, report, and manage project progress- Provide coaching and guidance for newly migrated clients during database implementation and configuration- Organize small scale events and coordinate details such as schedules and catering- Work in multiple modules of the software to perform tasks

Lexington, Kentucky Area

- Review, validate, and edit reports- Testing databases for quality assurance- Engage in virtual software training courses- Develop assessments for virtual software training courses- Build, review, validate, and edit Excel reports- Assist in client software platform migration validation and support- Maintain strict deadlines - Lead meetings and discussions- Format client checks- Database review and validation- Work in multiple modules of the software to perform tasks including but not limited to:- Creating charges, adding payments, creating and editing certifications, setting up recurring payments, adding work orders, etc.