Krista Shepherd

Krista Shepherd Email and Phone Number

Licensed P&C Insurance Agent @ Allstate
northbrook, illinois, united states
Krista Shepherd's Location
Mishawaka, Indiana, United States, United States
Krista Shepherd's Contact Details

Krista Shepherd personal email

n/a
About Krista Shepherd

Indiana Property & Casualty license

Krista Shepherd's Current Company Details
Allstate

Allstate

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Licensed P&C Insurance Agent
northbrook, illinois, united states
Website:
al.st
Employees:
63964
Krista Shepherd Work Experience Details
  • Allstate
    Licensed Customer Service Representative
    Allstate Dec 2019 - Present
    Goshen, Indiana
    Handling inbound customer calls, servicing policies for personal lines property and casualty insurance. Generating sales leads for local offices, managing and updating customer information, maintaining property and casualty license. Cross selling and upselling
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  • Liberty Mutual Insurance
    Associate Customer Service Representative - Licensed
    Liberty Mutual Insurance Nov 2017 - Sep 2019
    Mishawaka, Indiana
    Handling inbound customer calls in a call center setting, servicing policies for personal lines property and casualty insurance, generating sales leads for local and national offices, managing and updating customer information, maintaining property and casualty license.
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  • Fortira Inc.
    Billing Specialist
    Fortira Inc. Mar 2017 - Nov 2017
    Mishawaka, Indiana
    Handled inbound customer calls regarding billing in a call center setting, serviced policies for personal lines property, third party vendors, payment processing, generated sales leads for local and national offices, managed and updated customer information.
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  • Trugreen
    Customer Service Representative
    Trugreen Feb 2016 - Nov 2016
    South Bend, Indiana Area
    Handled inbound customer calls regarding billing in a call center setting, serviced customers, managed and updated customer information. Responded to customer emails and surveys, exceeded up-selling quotas.
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  • Novitex Enterprise Solutions
    Call Center Associate- Commercial Insurance
    Novitex Enterprise Solutions Nov 2014 - Jun 2015
    Mishawaka, Indiana
    Handled inbound customer calls regarding commercial claims in a call center setting. Provided direct guidance and assistance to customers regarding claims processing procedures. Transmitted messages to adjusters in the branch office, maintained logs to ensure accurate information and reporting customers.
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  • Saint Joseph Health System (Indiana)
    Registrar - Emergency Room
    Saint Joseph Health System (Indiana) Jul 2014 - Sep 2014
    Mishawaka, Indiana
    Performed Admission services to Emergency Room patients. Correctly identified patient and maintained accurate patient information within the Electronic Medical Record (EMR). Collected financial information including payment from the patient/guarantor. Obtained insurance information, benefits and obtained authorizations for services. Calculated insurance company co-payments, deductibles and collected financial responsibility due from patients at the time of admission or discharge. Obtained Medical and Financial Consents, secured proper signatures on required documents. Provided required information to patients concerning their Patient Rights, Privacy and Advance Care Directives.
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Krista Shepherd Skills

Team Building U.s. Health Insurance Portability And Accountability Act Insurance Sales Community Data Entry Customer Retention Mentoring Adjusters Insurance Verification Work Ethic Workers Compensation Organizational Structure Management Coaching Commercial Vehicle Leadership Friendly Accounting Quotas Daily Operations Guidance Microsoft Powerpoint Customer Satisfaction Business Services Healthcare Software Documentation Team Leadership Multi Line Phone Microsoft Office Medicine Property Microsoft Excel Risk Management Training Microsoft Outlook Employee Training Customer Service Enterprise Software Project Management Commercial Insurance Disabilities Reporting Accounts Payable Call Centers Indiana Liberty C Star Legal Liability Communication Negotiation Strategic Planning Thinker Microsoft Access Marketing Time Management Accounts Receivable Micro Efficient Faxing Account Management Lotus Notes Spreadsheets Electronics Office Administration Payment Card Processing Claim Microsoft Word Paralegals Cutomer Service Administration Point Of Sale Systems Nursing Invoicing Property And Casualty Insurance Transmit Problem Solving Filing Health Insurance Recruiting Fraud Discharge Selling Apache Ivy

Krista Shepherd Education Details

Frequently Asked Questions about Krista Shepherd

What company does Krista Shepherd work for?

Krista Shepherd works for Allstate

What is Krista Shepherd's role at the current company?

Krista Shepherd's current role is Licensed P&C Insurance Agent.

What is Krista Shepherd's email address?

Krista Shepherd's email address is kr****@****ail.com

What schools did Krista Shepherd attend?

Krista Shepherd attended Indiana University South Bend.

What skills is Krista Shepherd known for?

Krista Shepherd has skills like Team Building, U.s. Health Insurance Portability And Accountability Act, Insurance, Sales, Community, Data Entry, Customer Retention, Mentoring, Adjusters, Insurance Verification, Work Ethic, Workers Compensation.

Who are Krista Shepherd's colleagues?

Krista Shepherd's colleagues are Hema Shah, Billie Sparrow, Pawan Yadav, Kurt Vansickle, Jp Sharp, Tim Davis, Samuel D..

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