Receptionist duties included handling all aspects of patient data entry, HIPAA and collection of surgery copayments. Receiving and screening inbound phone calls for multiple units. Working with surgical staff on procedural coding, surgical scheduling, scanning, and entering charts. Proficient in the daily closeout procedure, the balancing of logs and bank deposits. Utilized as a fill in for other positions as required.

Responsible for all facets of front desk duties. These included: answering telephones, collecting and entering data entry of patient information. Insurance verification and prior authorization, collecting of payments, daily closeouts and scheduling of therapy treatments. Posting of charges and funds, calculating and tracking therapy caps. Responsible for sending medical records for medical devices, and creating physicians orders for physical therapy and DME. Collecting and entry of patient records for surgical outcome studies.

Responsible for enrolling patients in grant based affordable healthcare programs. Worked with patients to gather income and household information to determine their eligibility for assorted government programs. Responsible for assisting other sites with completing their work load, assisting front office with patient flow and prescription requests as well as miscellaneous patient concerns.

Responsible for daily receptionist duties. Customer service, answering multi telephone lines, insurance verification, insurance pre-certification, scheduling patients, obtaining and inputting health information, scanning patient information to data files, processing charts and balancing daily charges.