Krista Weber Email & Phone Number

Arlington, Tn, Us

Tampa, Florida, United States

Responsible for the user experience of 19 SaaS products.• Grew the UX team by six in 9 months.• Started a UX Research practice, initiated baseline research for our products, and created a research repository.• Advocate for company-wide accessibility best practices and manage the company’s shift left to accessible software development.• Built all of the initial components for an accessible design system and launched the design system on three products with plans to move all products over in 2023.• Added UX metrics to the UX process to measure UX success through the implementation of FullStory and ChurnZero on 19 products.• Incorporated the Google Heart Framework into the UX process to provide useful and actionable UX metrics for all major UX initiatives.• Increased the UX maturity through advocacy, process improvements (including incorporating UX in the SDLC) and education.

Tampa, Florida, United States

• Acted as sole UX designer on three different legacy products.• Redesigned the process of adding a scheduled event to a course in the Journey LMS which resulted in an average reduction of time on task by 4 minutes. The simplified and streamlined process improved wrong turns/errors by 85%, and required 20 less clicks to complete.• Started a design system based on Angular Material with a design system library of components in Axure, greatly increasing speed and efficiency of prototyping designs.

Arlington, Tennessee, United States

Mentored UX students and helped them create their portfolios.

St Louis, Missouri, United States

• Worked on a proprietary scheduling system that integrated with Jira.• Advocated for Accessibility• Conducted UX Research• Articulated design decisions to stakeholders to gain buy-in.

Arlington, Tn

• Worked as a contractor/freelancer for a variety of companies including FedEx, AutoZone, ALPA, and Jackson Hewitt.• Worked in every phase of the UX lifecycle.• Conducted competitive analysis and market research to determine viability of product features.• Planned and conducted UX Research, including interviews, observations, and surveys, analyzed UX Research to find actionable insights through coding transcripts and affinity mapping to identify common themes.• Presented results and delivered detailed research reports to stakeholders, along with artifacts like personas, scenarios, and journey maps based on user research.• Conducted heuristic evaluations.• Improved information architecture through site indexing, card sorts and tree testing.• Created sketches, wireframes, and prototypes in a variety of fidelities using software like Adobe XD, Axure and Figma.• Provided accessibility audits of products and design systems.• Conducted accessibility testing, including in labs with eye-tracking software as well as well as remote moderated and unmoderated usability testing.• Helped companies implement UX metrics, including providing training on the Google Heart Framework.

Clarks Summit, Pa

• Redesigned large scale website.• Trained and managed web designers.• Wrote HTML, CSS, JavaScript and ASP.• Conducted in-person card sorts with users to improve information architecture on 10,000+ page website.

• Developed the graphic design curriculum for several courses.• Instructed, graded and problem solved for 40+ students.• Taught design courses focused on Adobe Creative Suite.

Wausau, Wisconsin, United States

• Created print and identity materials for the company.• Designed and developed over 20 websites.• Responsible for site design, navigation and website content.• Directly interacted with each client to determine their needs.

• Designed numerous websites, print projects and illustrations.• Estimated project costs.• Worked directly with clients to determine their needs.r needs.

Master Of Science (M.S.), Human-Computer Interaction, 4.0

Activities and Societies: Upsilon Pi Epsilon

Webmaster Certification, Web Design

Bs, Graphic Design