Krista Webber Email & Phone Number

Cedar Rapids, Iowa, United States

Accounting, Administration, & Clerical.

Cedar Rapids, Iowa Area

Office administration, manage service contracts for snow & lawn services for customers, track & manage invoicing with Quickbooks & CRM, data entry, manage & schedule services timesheets, & jobs, track time & material to stay on track for budgeting, manage social media, keep fast pace to stay on point & keep efficiency, and much more. In a very short time.

Cedar Rapids, Iowa Area

Responsible for cold calling new SMEs across the country to present the value of Hibu’s advertising and marketing solutions. Execute sales strategies and deliver effective sales presentations with potential clients and meeting sales objectives.

Solon, IA

Responsible for accounts receivable, daily deposits, incoming calls, website management, social media marketing, search engine optimization, and design essential marketing elements for campaigns.

Cedar Rapids, IA

Responsible for training a class per week consisting of between 5 to 15 new agents. I would design and facilitate classroom materials to prepare the agents for their on the job training.

Hiawatha, IA

• ech Support & Sales Agent | Feb 2011 - Nov 2011 - Responsible for receiving calls to assist current & prospective customers with product questions & technical support. Assess customer needs to recommend products and.
• Quality Management | Nov 2011 - Oct 2012 - Responsible for reviewing agents’ calls to identify behaviors & patterns. While ensuring company consistency and all legal and security policies are sustained.
• Lead/Coach | Oct 2012 - Feb 2014 - Responsible for assisting agents with locating & solving customer’s concerns. Conducting, organizing, & planning team huddles & meetings. Taking supervisor related calls. Assisting.
• Tech Support & Sales Agent / Feb 2014 | May 2016 - See Description Above.

Cedar Rapids, IA.

Contract position. Responsible for assisting Aegon employees with hardware and software issues through the AIT Customer Service Center Help Desk. Received calls to walk customer through steps or remote into user's machines to help resolve their technical issue.

Cedar Rapids, IA.

Responsible for designing and managing eCommerce and an informal website sites where I designed and managed over 600 product listings. I also organizing and coordinating product lines and dealing directly with vendors, records control, invoicing and shipping, customer relations, drafting documents, spreadsheet creation and data management for the online.