Krista Gon Email & Phone Number

Washington, District Of Columbia, United States

Project Lead for the Medicaid Expansion and Improvement portfolio

Athens, Greece

● Orchestrated collaborations between the Executive Director, participants from the National and Kapodistrian University of Athens, and Harvard University's Refugee and Migration Studies Summer School, fostering synergies and creating strategic partnerships to further INTERSOS' mission● Devised and executed a comprehensive external relations strategy to improve advocacy, funding, and communications, aligning with organizational objectives and leveraging partnerships to amplify INTERSOS' impact within the community and beyond● Spearheaded the final deliverable and provided mentorship to two other team members on how to approach ambiguous problems, fostering an environment of growth, collaboration, and high-quality output

Boston, Massachusetts, United States

● Directed business development strategy for seed-funded startup, aligning food pantry operations with health equity funding; Achieved a 150% increase in website visibility and an 8% rise in new active users, driving sustainable growth and impact● Collaborated across data, product, and engagement specialists to address customer issues, actively contributing to day-to-day operations of the platform, ensuring seamless user experiences and customer satisfaction● Conducted extensive visits to more than ten client sites in my role as VP of Community Engagement, gaining deep insights into customer needs. Applied this understanding to proactively resolve current challenges and forecast future needs, aligning their mission with our evolving product and service offerings● Produced policy memos, presentations, and materials for internal and external stakeholders, shaping the outreach strategy ● Maximized startup growth through strategic participation in MassChallenge accelerator program, leveraging tailored mentorship, resources, and networking opportunities to refine business models, secure funding, and forge partnerships● Utilized comprehensive market research to refine the startup's value proposition and strategic direction, ensuring alignment with market demands and enhancing the company's competitive edge● Led a proficient four-member team, optimizing internal processes, delegating tasks, and defining roles to maximize efficiency and productivity within the organization

Kaduna, Kaduna State, Nigeria

● Devised workforce, facility management, and private sector enhancement strategies presented to the Health Commissioner; Integrated into the UHC agenda and a five-year strategic plan● Applied Problem-Driven Iterative Adaptation to improve healthcare services at scale for 9 million citizens● Conducted over 10 stakeholder interviews, shaping short and long-term plans (see our process here: https://bsc.cid.harvard.edu/2023/04/12/providing-quality-health-care-in-kaduna-state-nigeria/)

● Led the rapid design and implementation of a $56M joint federal-state program, increasing home and community-based workforce capacity within 6 months● Evaluated a large health system and devised recommendations for a more efficient care management program serving 120,000+ members● Developed a comprehensive change management strategy to expand clinical services, improving financial sustainability for a national reproductive justice organization with $26M in expenses● Led quarterly learning initiatives for the consulting firm, driving continuous improvement and knowledge dissemination

Greater Boston Area

● Spearheaded finance teams in operationalizing federal policies, innovating a new calculation methodology to assess care quality and value, resulting in realigned performance incentives and newly approved policies by CMS● Led cross-functional teams to pioneer an agency initiative, creating a comprehensive dashboard for program KPIs, resulting in a standardized evaluation process and significantly improved discussions with agency partners, fostering consensus around performance, quality, and utilization goals within healthcare organizations● Acted as a liaison between agency teams and oversaw a graduate-level intern to support her business school practicum

● Oversaw $16B in state healthcare appropriations, ensuring fiscal responsibility & alignment with healthcare objectives● Collaborated extensively with Senate, Governor’s Office, agency CFOs, and budget directors to craft, refine, and propose budget priorities, contributing to informed and effective decision-making● Engaged stakeholders and advocacy groups, translating their insights into policy action. Instrumental in introducing groundbreaking legislation, empowering Medicaid to negotiate directly with pharmaceutical manufacturers and funding the Medicaid accountable care program● Led financial analysis driving annual budget recommendations for FY19 and FY20, aligning financial strategies with healthcare imperatives for optimal resource allocation

Needham, Ma

• Analyzed state compliance of newly proposed public health regulations • Researched and developed emergency disaster preparedness protocols for community leaders to coordinate Town resources + collaborate with stakeholders• Crafted public health messages and initiated public awareness campaigns via social media and print, increased accessibility to the Meals on Wheels program through written materials

Brookline, Ma

• Assisted in the development of public awareness campaigns for fair housing, domestic violence prevention, substance abuse prevention, and hoarding mediation.• Assisted in campaigns for social justice and implementing programs that celebrate and promote community diversity• Promoted social media campaigns on Facebook for the New England Regional Health Equity Council• Within this capacity, assisted with editing materials for the American Public Health Association

Greater Boston Area

• Reviewed and summarized healthcare bills for the committee• Made recommendations based on data and research• Assisted research analysts to determine social, political and economic impact of bills in committee• Helped file and process bills and testimonies• Contributed to research on the state report for the Special Commission on Provider Price Variation

San Francisco City Hall

• Wrote news releases, background pieces, advisories, fact sheets and other news-related information• Prepared the Mayor's speaking notes for numerous events• Initiated contact with and responded to inquiries from print, radio and television journalists.• Assisted Communications staff with logistics during press events• Answered phones, took detailed messages• Prepared daily news clips for the Mayor and staff• Conducted internet-based research and word processing

Greater Boston Area

• Participated in group biweekly training and meetings on legislative processes such as the budget• Discussed social and economic issues impacting the Commonwealth• Fundraised over $3,000 in three months for Cohort 7's Fellowship Project

San Jose, Ca

• Assisted with implementation of SEO recommendations• Maintained and updated the website via a CMS (Content Management Systems) • Transcribed interviews to develop into blog content for the Tech Observer blog• Edited grammar, punctuation and clarity of blog posts before publishing online to produce high quality content• Provided data insight into Tensoft’s URL, YouTube, Facebook, Twitter, LinkedIn and Google+ accounts by analyzing interactions to drive traffic • Edited Microsoft CRM email templates to publicize events that targeted the customer base• Attended to phone calls from customers ensuring quick and effective responses• Moderated webcast events to assist the presenter and provide answers for attendees

Master Of Public Health - Mph, Health/Health Care Administration/Management

Applied Health Economics, Quantitative Methods In Health Management

Other; Core Credential Of Readiness

HBX CORe (Credential of Readiness) is a 150-hour certificate program on the fundamentals of business from Harvard Business School. CORe is.

Bachelor Of Science (B.S.), Public Health, Minor In Exercise Science

Activities and Societies: Executive Secretary, Pre-Health Liaison Public Relations Chair, Student Government Representative, Emerging.

International Baccaleaurate

Activities and Societies: • Student Council Class Representative 2009-2010; Executive Secretary 2010-2011; Executive Vice President.