Krista Klein Email & Phone Number

Austin, Tx, Us

★ Project manage an effective billing process by collaborating and engaging project management, pricing, service, and order to cash teams★ Bill 250 quotes daily while adhering to customer-specific billing and documentation requirements★ Distribute 200 invoices daily in over 40 external invoicing TMS systems★ Build custom excel invoice reporting for weekly external distribution★ Assist with EDI and other integration options to improve automation capabilities

★ Generated on average 56,400 ($97.5M) monthly subscription invoices★ Reconciled monthly recurring invoicing via custom SQL reporting and multiple data validation processes★ Oversaw distribution of monthly invoices via postage and electronic delivery★ Manually formatted, distributed, and collected on customized invoices via 3rd party external portals (Service Channel, Coupa, Ariba, Corrigo) for Mood’s top revenue clients

Austin, Texas Area

★ Managed team within administration department to enter client details into Oracle, create and manage equipment sales orders, and create recurring contract base★ Oversaw the creation and closing of $3.8M in average monthly media installation sales orders and recurring charges★ Integrated job functions of two roles into one to decrease turnaround times and increase accuracy rates★ Designed and implemented team performance improvements to meet company and client expectations★ Partnered with internal departments to manage escalations and resolve issues at a system or process level★ Collaborated with Operations Analyst to create and monitor individual and departmental metrics★ Delivered new-employee training for internal and external employees across teams

Austin, Texas Area

★ Spearheaded recurring revenue creation on 175 recontracts and new client rollouts that encompassed 29,600 total accounts/retail location★ Utilized reports within Oracle E-Business Suite to facilitate billing accuracy of accounts and contracts★ Harnessed working knowledge of clients and leveraged relationships with service management staff to complete the highest volume of requests on five-member coordinator team for four consecutive months★ Created and maintained recurring revenue billing within Oracle database for portfolio of national clients★ Executed mid-month and month-end closing procedures

Greater Chicago Area

★ Analyzed market trends and competitor performance★ Coordinated logistics for tradeshow events

Greater Chicago Area

★ Communicated with legal team and associates to complete contract process from start to finish★ Monitored status for 120 contracts weekly★ Ensured all required and executed legal documents were accounted for by deadline★ Processed and updated company-wide database with 50 completed contracts weekly★ Trained new team members on processes and company-wide database

Greater Chicago Area

★ Developed a fully integrated marketing strategy for a piloted TV series for Goodwill★ Monitored daily social activity on two Nestle Facebook pages with 500,000+ fans★ Generated weekly reports using Facebook Insights and Google Analytics to highlight performance against social engagement KPI’s★ Built and updated creative briefs, timelines, budget trackers, and status reports for clients

Urbana-Champaign, Illinois Area

★ Circulated marketing materials to advertise Zipcar and promote membership★ Executed engaging events such as Zip Parties and Zip Activities to generate new memberships★ Utilized social networking contacts to publicize Zipcar

Urbana-Champaign, Illinois Area

★ Marketed print, online, and mobile advertising accounts to local businesses in the Champaign area★ Sold $10,681 of ad space for U of Illinois’ Directory and Student Planner★ Blue Collar Award Winner (Averaging 35+ sales calls a day for the first 5 weeks of the internship)